Policies & Information Hub: Difference between revisions

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= '''<span style="color:#00528c">New User Information</span>''' =
= <span style="color:#00528c">CasperTech Company Policies</span> =
{{Critical|Please take the time to thoroughly read the entire page so that you have a better understanding of how the system works.'''}}
: [[Brand_Usage | Brand & Logo Usage]]
: [[CasperVend_2/Fees | CasperTech Fees]]
: [[CasperTech_User_Support_Group_Charter | CasperTech User Support Group Rules]]
: [[Copyright_Complaints | DMCA Policy]]
: [https://blog.caspertech.co.uk/gdpr-is-coming-and-it-affects-you/ GDPR, Privacy, Marketing and You]
: [[CasperVend_2/Getting_Help | Get Support]]
: Why is support for [[Account_Holders_Only | CasperTech account holders only]]?
: [https://www.casperpanel.com/privacy Privacy Policy]
: [[Terms_of_Service | Terms of Service]]
: [[Current_Versions | Versions & Changelogs]]
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This page assumes you are new to the concept of networked vending systems in general (not just CasperLet), and explains some of the concepts, as well as the basic setup steps.
= <span style="color:#00528c">General Information</span> =
 
: [[Browser_Support | Browsers - Supported Versions]]
=== About the Units page ===
: [[CopyBot | Copybot - What It Can & Cannot Do]]
----
: [[Debit_Permissions | Debit Permissions]]
The [https://let.casperdns.com/units.php Units page] is also frequently called the "bulk" or "global settings" page, and also is the page referred to when you see "bulk setup". This page controls the base configuration for all of your rental units.
: [https://caspervend.casperdns.com/economy.php Economic Index]
 
: [[Fake_Gift_Cards | Gift Card Scam Information]]
If you have '''any''' units that will have a different configuration than the default, they will need to be configured on a per-unit basis.
: [[The_Great_CasperTech_Grid-Wide_Easter_Egg_Hunt | Grid-Wide Easter Hunt]]
 
: [https://www.casperdns.com/csvCompare.php Marketplace Sales Comparison Tool]
CasperLet currently does not support "rental profiles" for rental units. (A suggestion ticket '''is''' in the queue for it, however, and it is expected to be added at some point in the future.)
: [[Merchant_Tips | Marketing Tips & Tricks]]
 
: [[Net_Neutrality | Net Neutrality]]
=== Rental Unit Versions ===
: [[PayPal_and_Credit_Card_payments | No PayPal/Credit Card Payments]]
----  
: [[Out_Of_URLs | Out of URL's Error]]
All documentation going forward assumes that all rental units are version 1.31 or later.  
: [[Outages | Outages]]
 
: [[Scripts | Scripts & Script Times]]
Unit versions 1.2x and earlier are '''no longer supported.''' If you have older versions out, you must update them to the current version in order to receive techical support. Simply '''redeliver''' the CasperLet crate to receive an updated UpgradeBee - an older Bee will '''not''' have the current version of the script.  
: [[LL_Skill_Gaming | Skill Gaming]]
 
: [[CasperVend_2/Updating | Upgrading CasperTech Products]]
=== Creating your CasperLet Account ===
: [[Rez_Under_Land_Group | Viewers - Rez Under Land Group]]
----
: [[Viewer_Non-Delivery_Issues | Viewers - Non-Delivery Issues Specific To Viewers]]
See the '''[[CasperVend_2/Password_Reset#Creating_Your_CasperDNS.com_Account | CasperLet account creation section]]'''.
: [[Orlando_Fund | Orlando Fund]] (Historical info - donation has been made, donation vendors won't work anymore)
 
=== About the DropBox ===
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The dropbox handles notecards and landmarks for your rentals. Notecards are given in two situations: (1) when a user clicks for "info", and (2) when a tenant pays for a rental.
 
One dropbox PER system owner is required. Having duplicate(s) on at least one additional sim is '''very''' recommended to work around the sim communication issues that the Lab still needs to fix.
 
See the '''[[CasperVend_2/DropBoxes | page]]''' for full details and explanations.
=== Other Terminology ===
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Please remember "Sign" is '''not''' another word for rental unit, and you WILL confuse the support staff if you refer to a rental unit as a sign.
 
There is an actual sign object in the CasperLet shipping crate that can be used WITH a rental - but it is not a rental unit by itself, and must be linked TO a rental unit.
 
=== Limitations ===
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Currently CasperLet does not support rental profiles. If you have 2 or more "base configurations" (dependent on the rental), you will still need to choose one as the default, and change the rest individually.
 
 
= '''<span style="color:#00528c">Quick Start Sections</span>''' =
:* If all of your rental units will use the same base configuration, follow the instructions in "bulk setup" section.
:* If SOME of your rental units will use the same base config, but you will have SOME units with different settings, use the "Bulk + individual setup" section.
:* If all of your rental units will use different configurations, use the "individual setup" section below.
 
 
== '''<span style="color:#00528c">Bulk Setup</span>''' ==
=== 1) Unpack your CasperLet shipping crate ===
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=== 2) Rez one rental unit PER RENTAL ===
----
 
==== Manager handling your setup? ====
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''Rez out all the units - or drag-copy as many as you need - '''NOW''' before you start the configuration process!
 
 
=== 3) Grant debit permissions ===
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=== 4) Recognizing rented state changes? ===
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=== 5) Go to CasperLet website and log in ===
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== '''<span style="color:#00528c">Bulk + Individual Setup</span>''' ==
 
 
== '''<span style="color:#00528c">Individual Setup</span>''' ==
 
 
 
How do I....?
  * Rename rental units
  * Make sure prims get counted (link to PC page)  
  * Transfer a tenant from one unit to another
  * Set discounts
    -- No per-person discounts; but suggestion is in queue
  * Set states
  * Get units to RECOGNIZE state changes
  * Properly add a manager
  * Link transporter to units

Latest revision as of 18:53, 27 May 2024

CasperTech Company Policies

Brand & Logo Usage
CasperTech Fees
CasperTech User Support Group Rules
DMCA Policy
GDPR, Privacy, Marketing and You
Get Support
Why is support for CasperTech account holders only?
Privacy Policy
Terms of Service
Versions & Changelogs

General Information

Browsers - Supported Versions
Copybot - What It Can & Cannot Do
Debit Permissions
Economic Index
Gift Card Scam Information
Grid-Wide Easter Hunt
Marketplace Sales Comparison Tool
Marketing Tips & Tricks
Net Neutrality
No PayPal/Credit Card Payments
Out of URL's Error
Outages
Scripts & Script Times
Skill Gaming
Upgrading CasperTech Products
Viewers - Rez Under Land Group
Viewers - Non-Delivery Issues Specific To Viewers
Orlando Fund (Historical info - donation has been made, donation vendors won't work anymore)
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