LL Skill Gaming: Difference between revisions

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[[File:German_flag.gif]] [[LL_Skill_Gaming/DE | Schaue hier in Deutsch!]]
<big> CasperTech is a UK based technology company, not a legal firm, and it is therefore NOT CasperTech's place to interpret the laws of any country.  
<big> CasperTech is a UK based technology company, not a legal firm, and it is therefore NOT CasperTech's place to interpret the laws of any country.  


If you want clarification on Linden Lab's skill gaming and gambling policies, the '''ONLY''' people to ask are Linden Lab themselves, since it is THEIR policy.</big>
If you want clarification on Linden Lab's skill gaming and gambling policies, the '''ONLY''' people to ask are Linden Lab themselves, since it is THEIR policy.</big>


=== Wagering (Gambling) Policy Info From Linden Lab ===
=== Wagering Policy Info From Linden Lab ===
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----
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Policy_Regarding_Wagering_in_Second_Life Official LL Wiki on Wagering]'''
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Policy_Regarding_Wagering_in_Second_Life Official LL Wiki: Wagering Policy]'''


=== Skill Gaming Policy Info From Linden Lab ===
=== Skill Gaming Policy Info From Linden Lab ===
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: '''[http://community.secondlife.com/t5/Featured-News/Reminder-New-Skill-Gaming-Policy-in-Effect-September-1-2014/ba-p/2810386 Official blog: reminder announcement]'''
: '''[http://community.secondlife.com/t5/Featured-News/Reminder-New-Skill-Gaming-Policy-in-Effect-September-1-2014/ba-p/2810386 Official blog: reminder announcement]'''
: '''[http://community.secondlife.com/t5/Featured-News/Update-to-The-Skill-Gaming-Application-Process/ba-p/2833570 Official blog: Update to application process]'''
: '''[http://community.secondlife.com/t5/Featured-News/Update-to-The-Skill-Gaming-Application-Process/ba-p/2833570 Official blog: Update to application process]'''
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Second_Life_Skill_Gaming_Policy Linden Lab Wiki: Skill Gaming Policy]'''
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Second_Life_Skill_Gaming_Policy Official LL Wiki: Skill Gaming Policy]'''
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Second_Life_Skill_Gaming_FAQ#What_does_Linden_Lab_consider_a_skill_game.3F Linden Lab Wiki: What Does Linden Lab Consider A Skill Game?]'''
: '''[http://wiki.secondlife.com/wiki/Linden_Lab_Official:Second_Life_Skill_Gaming_FAQ#What_does_Linden_Lab_consider_a_skill_game.3F Official LL Wiki: What Does Linden Lab Consider A Skill Game?]'''


'''If these Linden Lab links do not answer your question(s), you will need to log in to your SecondLife.com dashboard, and open a [https://support.secondlife.com/create-case/ support ticket] directly with Linden Lab to get your question(s) answered. (Don't use Livechat, they'll just tell you they can't interpret policy.)'''
'''If these Linden Lab links do not answer your question(s), you will need to log in to your SecondLife.com dashboard, and open a [https://lindenlab.freshdesk.com/support/tickets/new support ticket] directly with Linden Lab to get your question(s) answered. (Don't use Livechat, they're not actual Lindens, and will just tell you they can't interpret policy.)'''


=== CasperTech Products ===
=== CasperTech Products ===
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----
When LL introduced their "Skill Gaming Policy", Casper had sought (and received) assurance from LL that CasperTech products (Lucky Chair, Midnight Madness, Gacha) are not affected. This is because:
When LL introduced their "Skill Gaming Policy", Casper had sought (and received) assurance from LL that CasperTech products (Lucky Chair, Midnight Madness) are not affected. This is because:


: '''a)''' They're not games of skill
: '''a)''' They're not games of skill
: '''b)''' They don't give out cash rewards or prizes
: '''b)''' They don't give out cash rewards or cash prizes
: '''c)''' Lucky chair / Midnight Madness doesn't handle money '''at all'''
: '''c)''' Lucky chair / Midnight Madness doesn't handle money '''at all'''
: '''d)''' All players are awarded prizes with the Gacha


==== Update 20 October, 2014 ====
'''Important note:'''  Charging for access to a group, which is then required to use the machines, may also count as wagering. You may also have legal obligations depending on your local jurisdiction, beyond Second Life.
 
=== Case incidents ===
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==== 20th of October, 2014 ====
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After a recent event inworld '''[http://community.secondlife.com/t5/General-Discussion-Forum/Midnight-Mania-Midnight-Madness-Boards-are-now-against-Skilled/m-p/2847514/highlight/false (see thread on SL forums)]''' this is now again in question. Casper Warden has submitted a support ticket to LL to again clarify their position on these items.
A customer had their Midnight Madness returned to them, with LL citing a violation of the skill gaming policy. This decision was overturned, see ticket response 1 below.


==== Ticket Responses ====
=== Ticket Responses ===
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----
This table will show all known responses to support tickets to the Lindens regarding this issue. Permission has been received to quote the information here, from the person who opened the ticket.  
This table will show all known responses to support tickets to the Lindens regarding this issue. Permission has been received to quote the information here, from the person who opened the ticket.  


{| border="1" class="wikitable"
{| border="1" class="wikitable"
! Response number
! Ticket Response Date
! Ticket Response Date
! Linden Responding
! Linden Responding
! Message
! Message
|-
|-
| style=white-space:nowrap valign="top" | 23 October, 2014
| style=white-space:nowrap valign="top" | 1
| style=white-space:nowrap valign="top" | 23th of October, 2014
| style=white-space:nowrap valign="top" | Tommy Linden
| style=white-space:nowrap valign="top" | Tommy Linden
| Greetings,
| Greetings,
Line 51: Line 62:


Linden Lab
Linden Lab
|-
| style=white-space:nowrap valign="top" | 2
| style=white-space:nowrap valign="top" | 25th of August, 2015
| style=white-space:nowrap valign="top" | Sparky Linden
| Dear, (name removed),
After reviewing your account and the information you have provided, we have removed the warning that was placed against your account for violation of the Second Life Skill Gaming policy. We sincerely apologize for the inconvenience this may have caused you.
Kind Regards,
Sparky Linden
|}
|}

Latest revision as of 00:01, 20 February 2022

Schaue hier in Deutsch!

CasperTech is a UK based technology company, not a legal firm, and it is therefore NOT CasperTech's place to interpret the laws of any country.

If you want clarification on Linden Lab's skill gaming and gambling policies, the ONLY people to ask are Linden Lab themselves, since it is THEIR policy.

Wagering Policy Info From Linden Lab

Official LL Wiki: Wagering Policy

Skill Gaming Policy Info From Linden Lab

Official blog: initial announcement
Official blog: deadline change announcement
Official blog: reminder announcement
Official blog: Update to application process
Official LL Wiki: Skill Gaming Policy
Official LL Wiki: What Does Linden Lab Consider A Skill Game?

If these Linden Lab links do not answer your question(s), you will need to log in to your SecondLife.com dashboard, and open a support ticket directly with Linden Lab to get your question(s) answered. (Don't use Livechat, they're not actual Lindens, and will just tell you they can't interpret policy.)

CasperTech Products

When LL introduced their "Skill Gaming Policy", Casper had sought (and received) assurance from LL that CasperTech products (Lucky Chair, Midnight Madness) are not affected. This is because:

a) They're not games of skill
b) They don't give out cash rewards or cash prizes
c) Lucky chair / Midnight Madness doesn't handle money at all

Important note: Charging for access to a group, which is then required to use the machines, may also count as wagering. You may also have legal obligations depending on your local jurisdiction, beyond Second Life.

Case incidents

20th of October, 2014

A customer had their Midnight Madness returned to them, with LL citing a violation of the skill gaming policy. This decision was overturned, see ticket response 1 below.

Ticket Responses

This table will show all known responses to support tickets to the Lindens regarding this issue. Permission has been received to quote the information here, from the person who opened the ticket.

Response number Ticket Response Date Linden Responding Message
1 23th of October, 2014 Tommy Linden Greetings,

Thank you for contacting us regarding the Midnight Madness Board that was returned to you. The board itself is not within a violation of the Terms of Service, or any Policy referenced within it. Unfortunately what did cause the violation is that in order to use it, they had to pay a fee to join a group, and then it was a chance on whether or not an item would be distributed based upon how many people signed up. The paying to access and no promise of a prize, is what makes the board a game of chance and not a game of skill.

We have since reviewed the general operating premise of this scenario, and have decided that -- given the behavior outlined above -- it is not a violation of the Terms of Service or any Policy referenced within.

Regards,

Linden Lab

2 25th of August, 2015 Sparky Linden Dear, (name removed),

After reviewing your account and the information you have provided, we have removed the warning that was placed against your account for violation of the Second Life Skill Gaming policy. We sincerely apologize for the inconvenience this may have caused you.

Kind Regards,

Sparky Linden

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