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[[File:German_flag.gif]] [[CasperVend_2/Updating/DE | Schaue hier in Deutsch!]]
= '''<span style="color:#00528c">Upgrading From CasperVend Free To Premium OR FatPack</span>''' =
= '''<span style="color:#00528c">Upgrading From CasperVend Free To Premium OR FatPack</span>''' =
If you're currently using CasperVend Free, you can upgrade to CasperVend Premium really easily!  
If you're currently using CasperVend Free, you can upgrade to CasperVend Premium really easily!  
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ANY CasperVend redelivery terminal (it's bundled with CasperVend), ANYWHERE on the grid can be used to get the updated version of any CasperTech product. It doesn't matter whether it's your terminal, Casper's terminal, or someone else's.  
ANY CasperVend redelivery terminal (it's bundled with CasperVend), ANYWHERE on the grid can be used to get the updated version of any CasperTech product. It doesn't matter whether it's your terminal, Casper's terminal, or someone else's.  


However, if you use the one at the '''[http://maps.secondlife.com/secondlife/Izanagi/184/85/134 CasperTech store]''', it will sort all CasperTech purchases to the top of the list, making them much easier to find on the webpage.
However, if you use the one at the '''[https://maps.secondlife.com/secondlife/Caspertech/184/85/134 CasperTech store]''', it will sort all CasperTech purchases to the top of the list, making them much easier to find on the webpage.


==== Use a Vendor ====
==== Use a Vendor ====
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= '''<span style="color:#00528c">How to Update</span>''' =
= '''<span style="color:#00528c">How to Update</span>''' =


==== CasperVend 1.x ====
----
The 1.x line was '''[[CasperVend_v1 | decomissioned]]''' in May of 2013, after being taken off the market in January of 2012. If you still only have 1.x vendors, the upgrade process is now time consuming, but not terribly complicated:


:# Unpack the new vendors
{{Information|The UpgradeBee will replace the old script with the new version, but does NOT change the name of the containing prim. You will have to rename the prim if you want it to reflect the new version. Popup/Touch menus always reflect the '''object name''' not the script version.}}
:# Choose the vendors you want to use to replace your old ones
:# Rez out the chosen vendors
:# Click the (C)aspervend logo to be taken to that vendor's configuration page
:# Point the new vendor to the product or profile you were using on the old vendor
:# Within a couple minutes, the new vendor should update to show the same products
:# Delete the 1.x vendor, and put the 2.x vendor in its place
:# Repeat for each vendor you want to replace


If you prefer to keep the black look, you can either customise your vendors with the customisation kit in the new vendor shipping crates, or you can check the [http://slurl.com/secondlife/Izanagi/193/76/140 CasperTech Creator Showcase] inworld to see what options may be available.
=== CasperVend 2.x ===
 
==== CasperVend 2.x ====
----
----
Updating the CasperVend 2.x line is much easier - no need to replace your vendors, just let the UpgradeBee do all the work while you relax! (However, you '''will''' need to repeat this process in '''each''' sim/region that you have vendors.)  
Updating the CasperVend 2.x line is much easier - no need to replace your vendors, just let the UpgradeBee do all the work while you relax! (However, you '''will''' need to repeat this process in '''each''' sim/region that you have vendors.)  


:# Get the latest version of the CasperVend crate from a redelivery terminal (such as the ones at [https://maps.secondlife.com/secondlife/Caspertech/184/85/134 CasperTech])
:# Unpack the UpgradeBee from the shipping crate
:# Unpack the UpgradeBee from the shipping crate
:# Rez the UpgradeBee  
:# Rez or wear/add (recommended) the UpgradeBee
:# Click "Upgrade"
:# Click "Upgrade"
:# Answer the orange debit perm windows  
:# Answer the orange debit perm windows  
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:# All done - you may safely delete the Bee once it appears over your head
:# All done - you may safely delete the Bee once it appears over your head


==== CasperLet 1.x ====
=== CasperLet 1.x ===
----
----
CasperLet upgrades are simple
CasperLet upgrades are simple
:# Unpack the UpgradeBee from the shipping crate
:# Get the latest version of the CasperLet crate from a redelivery terminal (Such as the ones at [https://maps.secondlife.com/secondlife/Caspertech/184/85/134 CasperTech])
:# Rez the UpgradeBee  
:# Unpack the UpgradeBee from the shipping crate ("3) UpgradeBee CASPERLET ONLY vX.XX")
:# Rez or wear/add (recommended) the UpgradeBee
:# Click "Upgrade"
:# Click "Upgrade"
:# Answer the orange debit perm windows  
:# Answer the orange debit perm windows  
:# When all the rental units are upgraded, the UpgradeBee will return to you
:# When all the rental units are upgraded, the UpgradeBee will return to you
:# All done - you may safely delete the Bee once it appears over your head
:# All done - you may safely delete the Bee once it appears over your head
:# Repeat on ALL sims where you have rental units
If some of your units do not update correctly, please TOUCH them, choose Reset, wait a few moments, then run the bee again.
=== DropBoxes 2.x ===
----
Updating DropBoxes is easy - no need to replace your DropBoxes, just let the UpgradeBee do all the work while you relax! (However, you '''will''' need to repeat this process in '''each''' sim/region that you have DropBoxes. You can check WHERE you have DropBoxes rezzed by visiting https://caspervend.casperdns.com/dropboxes.php )
:# Get the latest version of CasperVend, CasperLet or CasperUpdate from a redelivery terminal (such as the ones at [https://maps.secondlife.com/secondlife/Caspertech/184/85/134 CasperTech])
:# Unpack the  UpgradeBee DROPBOXES ONLY  from the shipping crate
:# Rez or wear/add (recommended) the UpgradeBee
:# Click - Pop-Up - "Run Update"
:# Grant debit permissions (since v2.70)
:# When all the DropBoxes are upgraded, the UpgradeBee will return to you (if rezzed). You will get notified in local chat, whether rezzed or worn
:# All done - you may safely delete or detach the Bee once it appears over your head
=== CasperSafe ===
----
CasperSafe upgrades are simple


==== Vendors / Dropboxes / Rental units gone to sleep? ====
:# Get the latest version of the CasperSafe crate from a redelivery terminal (such as the ones at [https://maps.secondlife.com/secondlife/Caspertech/184/85/134 CasperTech])
:# Unpack the UpgradeBee from the shipping crate ("CasperSafe UpgradeBee x.xx")
:# Rez or wear/add (recommended) the UpgradeBee
:# Click the bee
:# Click "UPDATE NOW"
:# When all the orbs are updated, the UpgradeBee will return to its previous position
:# All done - you may safely delete the Bee once it returns.
:# Repeat on ALL sims where you have CasperSafe orbs
 
=== Vendors / Dropboxes / Rental units gone to sleep? ===
----
----
:# Click the vendor / dropbox / rental unit
:# Click the vendor / dropbox / rental unit
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'''VENDORS ONLY:''' If the units are '''really''' stubborn and refuse to update after that, then edit > reset scripts in selection for a hard reset of the unit(s) in question. Then run the UpgradeBee again.
'''VENDORS ONLY:''' If the units are '''really''' stubborn and refuse to update after that, then edit > reset scripts in selection for a hard reset of the unit(s) in question. Then run the UpgradeBee again.
=== Version 2.08 of vendor script ===
----
This specific version was particularly difficult to upgrade from because it really didn't want to "wake up" from the idling state.
If you still have any vendors with the 2.08 version of the script, you will likely need to manually replace the script (Right-Click > Edit > "contents" tab, delete the old and replace with the new) or outright replace the vendors.


= '''<span style="color:#00528c">How Do I Use the UpgradeBee?</span>''' =
= '''<span style="color:#00528c">How Do I Use the UpgradeBee?</span>''' =
You '''will''' have to grant debit perms many times as the units come back online; '''this is normal''' because it is replacing the script (and the new script doesn't know about the permissions you gave the old script). If you don't answer them right away, they '''will''' pile up because the vendors will keep asking for them every minute or two. Please make sure it's the latest UpgradeBee, from the latest pack, of the product you want to update. Note that the CasperVend FatPack consists of many products, each with their own UpgradeBee.
You '''will''' have to grant debit perms many times as the vendors, dropboxes (since v2.70) and rental units come back online; '''THIS IS NORMAL''' because it is replacing the script (and the new script doesn't know about the permissions you gave the old script). If you don't answer them right away, they '''will''' pile up because the vendors will keep asking for them every minute or two. Please make sure it's the latest UpgradeBee, from the latest pack, of the product you want to update. Note that the CasperVend FatPack consists of many products, each with their own UpgradeBee.


You will also need to do this in EACH sim/region that you have upgradeable products rezzed in.  
You will also need to do this in EACH sim/region that you have upgradeable products rezzed in.  
=== Always Use the Latest Bee ===
----
The UpgradeBee always ships with two scripts:
:# The Bee script that controls the upgrade process
:# The then-current version of the script it is designed to upgrade
It will only use the script in its inventory, so an old UpgradeBee will '''never''' have a newer version of the script. You '''may''' be offered a new UpgradeBee when you rez an old one, but it depends on how old the older UpgradeBee is.


==== For CasperLet ====
==== For CasperLet ====
----
----
:* Rez the UpgradeBee
:* Rez or wear/add (recommended) the UpgradeBee
:* Touch/click it
:* Touch/click it
:* Select "Upgrade"  
:* Select "Upgrade"  
Line 106: Line 138:
==== For Your Vendors ====
==== For Your Vendors ====
----
----
:* Rez the UpgradeBee
:* Rez or wear/add (recommended) the UpgradeBee
:* Touch it
:* Touch it
:* Click "Update All"
:* Click "Update All"
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= '''<span style="color:#00528c">Do I Have to Upgrade?</span>''' =
= '''<span style="color:#00528c">Do I Have to Upgrade?</span>''' =
Upgrades are rarely mandatory, but often recommended for bug fixes.  
Upgrades are rarely mandatory, but often recommended for bug fixes.  
DropBox upgrades are generally to work around delivery issue bugs that the Lab has introduced since the prior version. While these are not technically mandatory, please consider them as such, because the older versions often won't '''reliably''' deliver your items anymore.


When we do force a major upgrade (such as the decomissioning of the v1 network in favor of the v2's), we give several months of notice so you have plenty of opportunity to upgrade the affected CasperTech product.
When we do force a major upgrade (such as the decomissioning of the v1 network in favor of the v2's), we give several months of notice so you have plenty of opportunity to upgrade the affected CasperTech product.
Line 167: Line 201:


= '''<span style="color:#00528c">Not the "update" information you were looking for?</span>''' =
= '''<span style="color:#00528c">Not the "update" information you were looking for?</span>''' =
If you were looking for how to send product updates to customers via CasperVend, see the [[CasperVend_2/Updates | product updates]] page instead.
If you were looking for how to send updated versions of products to customers via CasperVend, see the [[CasperVend_2/Updates | product updates]] page instead.


= '''<span style="color:#00528c">FAQ / Troubleshooting</span>''' =
= '''<span style="color:#00528c">FAQ / Troubleshooting</span>''' =

Latest revision as of 16:33, 14 October 2023

Schaue hier in Deutsch!

Upgrading From CasperVend Free To Premium OR FatPack

If you're currently using CasperVend Free, you can upgrade to CasperVend Premium really easily!

The steps are simple:

  1. Rez out the Premium or FatPack shipping crate on land where you can run scripts.
  2. Click the shipping crate.
  3. You can accept or decline the folder it gives you, it doesn't matter which you do.
  4. Wait for the shipping crate to disappear.

There is NO need to replace existing vendors or dropboxes, or to even run an UpgradeBee! The web server will be notified that you have purchased the upgrade, and they should stop taking the 5% commission automatically.

How to Get the Latest Version

There are many ways to get the latest versions of your CasperTech products:

Check the Current Versions to see what the latest version is and compare it against the one you have.

Use a Redelivery Terminal


ANY CasperVend redelivery terminal (it's bundled with CasperVend), ANYWHERE on the grid can be used to get the updated version of any CasperTech product. It doesn't matter whether it's your terminal, Casper's terminal, or someone else's.

However, if you use the one at the CasperTech store, it will sort all CasperTech purchases to the top of the list, making them much easier to find on the webpage.

Use a Vendor


Touch the main panel of any CasperVend v2 vendor, and on the popup menu, use the "Redeliver" button to access our redelivery system.

Visit the Overview tab on the CasperVend Website


All your purchases are listed on the CasperVend website on the overview tab for you to redeliver.

Send "CasperTech Resident" an IM


You'll receive an automatic response within a minute or two which will guide you to getting your product update.

Rez an older v2 version


Simply rez out a fresh copy of an older version from your inventory and you will be asked if you want an UpgradeBee to update the units. This applies to vendors, dropboxes, and rental units.

Upgrading From Premium To Fatpack

If you purchased the Premium pack within the last three (3) days, contact Casper Warden directly (via inworld IM, not by notecard - his notecards cap and he'll never see your notecard) to make arrangements for paying the difference and upgrading to the fatpack. After three days, you will need to buy the expansions separately.

How to Update

The UpgradeBee will replace the old script with the new version, but does NOT change the name of the containing prim. You will have to rename the prim if you want it to reflect the new version. Popup/Touch menus always reflect the object name not the script version.

CasperVend 2.x


Updating the CasperVend 2.x line is much easier - no need to replace your vendors, just let the UpgradeBee do all the work while you relax! (However, you will need to repeat this process in each sim/region that you have vendors.)

  1. Get the latest version of the CasperVend crate from a redelivery terminal (such as the ones at CasperTech)
  2. Unpack the UpgradeBee from the shipping crate
  3. Rez or wear/add (recommended) the UpgradeBee
  4. Click "Upgrade"
  5. Answer the orange debit perm windows
  6. When all the vendors are upgraded, the UpgradeBee will return to you
  7. All done - you may safely delete the Bee once it appears over your head

CasperLet 1.x


CasperLet upgrades are simple

  1. Get the latest version of the CasperLet crate from a redelivery terminal (Such as the ones at CasperTech)
  2. Unpack the UpgradeBee from the shipping crate ("3) UpgradeBee CASPERLET ONLY vX.XX")
  3. Rez or wear/add (recommended) the UpgradeBee
  4. Click "Upgrade"
  5. Answer the orange debit perm windows
  6. When all the rental units are upgraded, the UpgradeBee will return to you
  7. All done - you may safely delete the Bee once it appears over your head
  8. Repeat on ALL sims where you have rental units

If some of your units do not update correctly, please TOUCH them, choose Reset, wait a few moments, then run the bee again.

DropBoxes 2.x


Updating DropBoxes is easy - no need to replace your DropBoxes, just let the UpgradeBee do all the work while you relax! (However, you will need to repeat this process in each sim/region that you have DropBoxes. You can check WHERE you have DropBoxes rezzed by visiting https://caspervend.casperdns.com/dropboxes.php )

  1. Get the latest version of CasperVend, CasperLet or CasperUpdate from a redelivery terminal (such as the ones at CasperTech)
  2. Unpack the UpgradeBee DROPBOXES ONLY from the shipping crate
  3. Rez or wear/add (recommended) the UpgradeBee
  4. Click - Pop-Up - "Run Update"
  5. Grant debit permissions (since v2.70)
  6. When all the DropBoxes are upgraded, the UpgradeBee will return to you (if rezzed). You will get notified in local chat, whether rezzed or worn
  7. All done - you may safely delete or detach the Bee once it appears over your head

CasperSafe


CasperSafe upgrades are simple

  1. Get the latest version of the CasperSafe crate from a redelivery terminal (such as the ones at CasperTech)
  2. Unpack the UpgradeBee from the shipping crate ("CasperSafe UpgradeBee x.xx")
  3. Rez or wear/add (recommended) the UpgradeBee
  4. Click the bee
  5. Click "UPDATE NOW"
  6. When all the orbs are updated, the UpgradeBee will return to its previous position
  7. All done - you may safely delete the Bee once it returns.
  8. Repeat on ALL sims where you have CasperSafe orbs

Vendors / Dropboxes / Rental units gone to sleep?


  1. Click the vendor / dropbox / rental unit
  2. Click "reset" or "resync" on the popup menu as appropriate
  3. Repeat with all units that have gone to sleep
  4. Wait a minute or two
  5. Run the UpgradeBee again

VENDORS ONLY: If the units are really stubborn and refuse to update after that, then edit > reset scripts in selection for a hard reset of the unit(s) in question. Then run the UpgradeBee again.

Version 2.08 of vendor script


This specific version was particularly difficult to upgrade from because it really didn't want to "wake up" from the idling state.

If you still have any vendors with the 2.08 version of the script, you will likely need to manually replace the script (Right-Click > Edit > "contents" tab, delete the old and replace with the new) or outright replace the vendors.

How Do I Use the UpgradeBee?

You will have to grant debit perms many times as the vendors, dropboxes (since v2.70) and rental units come back online; THIS IS NORMAL because it is replacing the script (and the new script doesn't know about the permissions you gave the old script). If you don't answer them right away, they will pile up because the vendors will keep asking for them every minute or two. Please make sure it's the latest UpgradeBee, from the latest pack, of the product you want to update. Note that the CasperVend FatPack consists of many products, each with their own UpgradeBee.

You will also need to do this in EACH sim/region that you have upgradeable products rezzed in.

Always Use the Latest Bee


The UpgradeBee always ships with two scripts:

  1. The Bee script that controls the upgrade process
  2. The then-current version of the script it is designed to upgrade

It will only use the script in its inventory, so an old UpgradeBee will never have a newer version of the script. You may be offered a new UpgradeBee when you rez an old one, but it depends on how old the older UpgradeBee is.

For CasperLet


  • Rez or wear/add (recommended) the UpgradeBee
  • Touch/click it
  • Select "Upgrade"
  • Wait until it finishes

For Your Vendors


  • Rez or wear/add (recommended) the UpgradeBee
  • Touch it
  • Click "Update All"
  • Wait until it finishes.

For Vendors Going To Your Affiliates


For Affiliate vendors, you can do one of the following:

  1. Rez each of your affiliate vendors
  2. Use the UpgradeBee
  3. Pick them up
  4. Ship them out
Or....
  1. Send the UpgradeBee to each of your affiliates

The first method is actually the recommended way, even though it's more of a hassle for you, the merchant.

There's four big reasons why just sending the UpgradeBee to your affiliates isn't effective:

  1. Affiliates simply don't bother to update
  2. If you ship vendors as no-modify, it won't work anyway
  3. If they "lock" their vendors, it won't work anyway
  4. If you never update your original pack, you'll still be shipping out OLD vendors in the future.

You always need the CURRENT UpgradeBee to upgrade vendors to the current version. Packing an old UpgradeBee in the box with affiliate vendors will not upgrade vendors to a newer version of the script than what the UpgradeBee has.

Does My Product Use the UpgradeBee?

These Products Use An UpgradeBee


  • Affiliate expansion
  • CasperLet
  • CasperVend (both free and premium)
  • Holovend expansion
  • Lucky Chairs expansion
  • Mesh Expansion
  • Texture Vendors expansion

These products do NOT


  • Gift Cards
  • Let It Snow
  • Resizer
  • Rez-Free / Rez-Free Premium
  • SimpleSit
  • Spinner
  • Titler of Doom
  • Transporter
  • CasperUpdate

Do I Have to Upgrade?

Upgrades are rarely mandatory, but often recommended for bug fixes.

DropBox upgrades are generally to work around delivery issue bugs that the Lab has introduced since the prior version. While these are not technically mandatory, please consider them as such, because the older versions often won't reliably deliver your items anymore.

When we do force a major upgrade (such as the decomissioning of the v1 network in favor of the v2's), we give several months of notice so you have plenty of opportunity to upgrade the affected CasperTech product.

What Do I Do If My Product Isn't Bee-Upgradable?

If there's no updatebee for your product, you will need to set up any new versions manually that you want to use since there's no automated upgrade process.

Not the "update" information you were looking for?

If you were looking for how to send updated versions of products to customers via CasperVend, see the product updates page instead.

FAQ / Troubleshooting

Q. Will the UgradeBee update vendors in all sims/regions I have vendors in or just one?
A1. The UpgradeBee can only update vendors in one sim at a time - unfortunately the commands are not able to cross sim boundaries or go across the grid. Because updating the script requires a reset, you'll need to be present at some point (it can be "now" or "later") to answer all the yellow/orange debit permissions windows. Remember that your vendors will NOT function for your customers until you grant these debit permissions!
This happens because the new updated script does NOT know - will never know - the permissions you granted to the old version. To you, this is "granting them again" but to the script this is "I never had permissions, so I have to ask."
A2. If you have multiple locations, you can drop an upgrade bee at each one, start it going at each location, and then come back around later to answer all the debit permissions requests. Just remember that vendors won't work until debit permissions are granted, so don't leave them hanging too long if you can avoid it.
Q. When I rez out a vendor from inventory, should it always ask for debit permissions?
A. If you have PREVIOUSLY granted debit permissions, and then picked it up, or picked up a copy, then no, it will not ask again - it remembers debit permissions once granted, as long as it has not been updated or hard reset.
Q. When I use an updatebee, I have to manually grant debit permission for each vendor. I thought the vendors remembered this?
A1. This happens because the new updated script does NOT know the permissions you granted to the old version. To you, this is "granting them again" but to the script this is "I never had permissions, so I have to ask."
A2. This also happens if you drag-copy - the copy will ask for debit permissions, but the original will remember them.
A3. If you manually reset (a/k/a hard reset) the vendors, it will act as a brand new script (because resetting scripts makes them flush their prior memory, which includes debit permissions.)
Q. If I update a product but keep the new name the same as the old one, can I just delete the old box from the dropbox, add the new, and not worry about relisting?
A. Yes, as long as the name really is an exact match between the two.
Q. I ran the update, and it completed successfully, but the box / vendor / rental unit still says the old version number
A. The updating process only replaces the *script* - it does not rename the object that the script is in. If you want the object's version number to match the version of the script, you'll need to replace it yourself.