Copyright Complaints

CasperTech Ltd accepts complaints under both the Digital Millennium Copyright Act and the European Copyright Directive 2001/29/EC, for both CasperVend and PrimBay.

Important: CasperTech Ltd does NOT host, provide or make available any user-provided content, we only provide an interface to systems operated by Linden Lab. For this reason, our compliance with copyright complaints is provided only as a courtesy.

How to file a complaint

By Email

You can send us your complaint as a PDF to copyright@caspertech.co.uk. Please make sure it is signed.

By Fax

You can fax us your complaint at +44 (0)1223 790559. Note that this is a fax-only number and it doesn't accept calls.

By Post

You can mail us your complaint:

CasperTech Ltd St John's Innovation Centre Cowley Road Cambridge CB4 0WS UNITED KINGDOM

Note that complaints received by post may take up to 31 days to be processed.