Updating

Upgrading From CasperVend Free To Premium

If you're currently using CasperVend Free, you can upgrade to Premium really easily!

Simply REZ OUT your CasperVend 2.x Premium crate, on land where you are allowed to run scripts - the crate will contact the web server and automatically upgrade your vendors from "free" to "premium" with no need for an upgradebee or any other action on your part!

How to Get the Latest Version

There are many ways to get the latest versions of your CasperTech products:

Use a Redelivery Terminal

ANY CasperVend redelivery terminal (it bundled with CasperVend), ANYWHERE on the grid can be used to redeliver the vendors. It doesn't matter whether it's your terminal, Casper's terminal, or someone else's. However, if you use the one at the CasperTech store, it will sort all CasperTech purchases to the top of the list, making them easier to find.

Use a Vendor

Touch the main panel of any CasperVend v2 vendor, and on the popup menu, use the "Redeliver" button to access our redelivery system.

Visit the Overview tab on the CasperVend Website

All your purchases are listed on the CasperVend website on the overview tab for you to redeliver.

Send "CasperTech Resident" an IM

You'll receive an automatic response within a minute or two which will guide you to getting your product update.

How to Update

CasperVend uses a simple upgrade system! There's no need to replace all your vendors, just let the UpgradeBee do all the work while you relax!

Does My Product Use the UpgradeBee?

These Products Use the UpgradeBee

• Affiliate expansion
• CasperLet
• CasperVend (both free and premium)
• Holovend expansion
• Lucky Chairs expansion
• Mesh Expansion
• Texture Vendors expansion

These products do NOT

• Gift Cards
• Let It Snow
• Resizer
• Rez-Free / Rez-Free Premium
• SimpleSit
• Spinner
• Titler of Doom
• Transporter

How Do I Use the UpgradeBee?

You will have to grant debit perms many times as the units come back online; this is normal. If you don't answer them right away, they will pile up because the vendors will keep asking for them every minute or two. Please make sure it's the latest UpgradeBee, from the latest pack, of the product you want to update. Note that the CasperVend FatPack consists of many products, each with their own UpgradeBee.

For Your Vendors

• Rez the UpgradeBee
• Touch it
• Click "Update All"
• Wait until it finishes.

For Vendors Going To Your Affiliates

For Affiliate vendors, you can do one of the following:

1. Rez each of your affiliate vendors
2. Use the UpgradeBee
3. Pick them up
4. Ship them out

Or....

1. Send the UpgradeBee to each of your affiliates

The first method is actually the recommended way, even though it's more of a hassle for you, the merchant.

There's four big reasons why just sending the UpgradeBee to your affiliates isn't effective:

1. Affiliates simply don't bother to update
2. If you ship vendors as no-modify, it won't work anyway
3. If they "lock" their vendors, it won't work anyway
4. If you never update your original pack, you'll still be shipping out OLD vendors in the future.

You always need the CURRENT UpgradeBee to upgrade vendors to the current version. An old UpgradeBee will not upgrade vendors running a newer version of the script.

Do I Have to Upgrade?

Upgrades are rarely mandatory, but often recommended for bug fixes.

When we do force an upgrade (such as the decomissioning of the v1 network), we give several months of notice so you have plenty of opportunity to upgrade your vendors.

What Do I Do If My Product Isn't Bee-Upgradable?

If there's no updatebee for your product, you will need to set up any new versions manually that you want to use since there's no automated upgrade process.

FAQ / Troubleshooting

Q. Will the UgradeBee update vendors in all sims/regions I have vendors in or just one?

A1. The UpgradeBee can only update vendors in one sim at a time - unfortunately the commands are not able to cross sim boundaries or go across the grid. Because updating the script requires a reset, you'll need to be present at some point (it can be "now" or "later") to answer all the yellow/orange debit permissions windows. Remember that your vendors will NOT function for your customers until you grant these debit permissions!

This happens because the new updated script does NOT know - will never know - the permissions you granted to the old version. To you, this is "granting them again" but to the script this is "I never had permissions, so I have to ask."

A2. If you have multiple locations, you can drop an upgrade bee at each one, start it going at each location, and then come back around later to answer all the debit permissions requests. Just remember that vendors won't work until debit permissions are granted, so don't leave them hanging too long if you can avoid it.

Q. When I rez out a vendor from inventory, should it always ask for debit permissions?

A. If you have PREVIOUSLY granted debit permissions, and then picked it up, or picked up a copy, then no, it will not ask again - it remembers debit permissions once granted, as long as it has not been updated or hard reset.

Q. When I use an updatebee, I have to manually grant debit permission for each vendor. I thought the vendors remembered this?

A1. This happens because the new updated script does NOT know the permissions you granted to the old version. To you, this is "granting them again" but to the script this is "I never had permissions, so I have to ask."

A2. This also happens if you drag-copy - the copy will ask for debit permissions, but the original will remember them.

A3. If you manually reset (a/k/a hard reset) the vendors, it will act as a brand new script (because resetting scripts makes them flush their prior memory, which includes debit permissions.)