CasperVend 2/Quick Start: Difference between revisions

Revision as of 03:31, 21 January 2014

Getting Started

You can get selling with CasperVend FAST! Just follow these steps to get started..

1) Rez the included DropBox.

This is your "Server" and must remain rezzed inworld, since it will deliver your items.

We recommend a limit of around 200 items per DropBox just to keep things from taking forever to load as you add new products.

We recommend that you have a second copy of your dropbox(es) on at least one additional sim/region, to provide a backup for delivery. See the DropBoxes page for more details.

2) Product Piece Names Must Be Unique

Delivery works by NAME, not UUID - if you have different things with identical names, it may deliver ANY of them, at random, which means your customer may get a picture or a notecard instead of your packaged product!

IMPORTANT: This means that if your product is in multiple pieces - like a set of clothing - that you WILL need to put it in a box, bag or shipping crate. CasperVend cannot deliver a folder out of the DropBox.

3) Product Must Be In Shipping Package

If your product is in multiple pieces - like a set of clothing - OR you want to include notecards, pictures, and/or a landmark together with the product when it is sold (so that the customer has them all together when they unpack the package), you WILL need to put it in a box, bag or shipping crate. CasperVend cannot deliver a folder out of the DropBox.

IMPORTANT: Set your permissions properly on rezzable products WHILE THEY ARE INWORLD, and BEFORE you put them in the shipping package!

4) Shipping Package Goes in DropBox

Right click the DropBox, go to "Edit", then the "Contents" tab. Then, simply drag the packaged product(s) from your inventory into the DropBox. The box will upload your items in around 30 seconds - please pay attention to any messages the box issues, it will warn you if you have put items into it that you don't have permission to transfer. If you get a warning about no transfer items, please check the contents of the prims in your build for no-transfer scripts, animations, textures, notecards, etc.

IMPORTANT: Your DropBox MUST stay rezzed, or your deliveries will fail.

ALSO IMPORTANT: The DropBox CANNOT deliver a folder - you must package all the parts for each product in its own bag/box/shipping crate.

5) Add Vendor Pictures, Landmarks and Other Things

At this point, you can add all vendor textures, any separate promotional notecards for your products and your store's landmark into the DropBox as well.

(Notecards and landmarks are NOT mandatory - just nice to be able to give out if your customer wants information they can take with them when they leave.)

The textures must be full perm (the system displays by UUID, and it can't get the UUID if the texture is not full perm). Ideally, these textures should contain the price, title and permissions of the item, as well as a good picture of it - but this is entirely at your discretion.

IMPORTANT: Textures you set to products are viewable on the delivery status page. Please don't add any textures that you don't want people to be able to download.

ALSO IMPORTANT: Name your landmark something simple like " (your store name) - main location " - this way if you have to move later, you only need to replace the landmark in the dropbox, without having to update the landmark on every single product.

6) Rez a vendor and grant debit permissions

These permissions are required in order for the vendor to handle money on your behalf - the vendor cannot operate without debit permissions. See the Debit Permissions page for details and full explanations.

7) When the vendor has loaded, use the "Admin" option.

The "Admin" option gives you a link that takes you to the website, and eventually, the vendor's configuration page. If you can't find a vendor in your vendor list, you can use the admin link to get right ot that vendor's configuration page, regardless of whether it's currently showing in the list.

If you have rezzed out one of the panel vendors, you can get the admin link by clicking the "Caspervend" logo on the vendor.

If you have rezzed out a "touch" or "headless" vendor, click it to get the popup menu, then select "Admin".

NOTE: You can get to the configuration page of ANY vendor by clicking it inworld and using the "Admin" option.

8) New Merchants, Create Your Account - Otherwise Log In

If this avatar is brand new to CasperVend, you will need to set up a secure password. See the password instructions for details.

IMPORTANT: For your own security, please do not use the same password that you use in any other vending systems, or in Second Life.

When you have set up your password, continue logging in.

9) Create Your Product Listings

Click "Products" on the left column, then the "+ List New Product" button.

You will now be presented with the product setup screen.

10) Start Filling In Product Information

You at least need to enter a name, price, set the permissions, and choose an item to deliver, and the vendor texture. Everything else is optional. If you use alpha textures, the texture might not show properly on the CasperVend website - don't be concerned with this, the items will still show properly inworld.

Once you have the textures selected for each product, you may delete the corresponding texture from the dropbox to save space. Alternately, you may paste the UUID of the texture from inworld into the appropriate slot in the product listing, and not have to load textures into the DropBox at all.

IMPORTANT: Take extra care to indicate the permissions properly for your products - particularly if they're no copy. We allow customers to claim redeliveries of items which are marked as "copy" on the website.

ALSO IMPORTANT: "Search" on a multi-product vendor does NOT mean inworld search. Vendor search allows you to find a product IN the set of products in the vendor with a specific keyword. If you want products to show on inworld search, you will need to set up your own keyword prims.

11) Repeat steps 9 & 10 for each product you want to configure.

If you are using a multi-panel vendor, you will see your products appear in the vendor as you create them on the CasperVend website.

If you wish to only load certain products on a multi-panel vendor, see the Profiles & Groups page for instructions.

If you are trying to load specific products on a 1-prim static (or other single-product vendor), use the individual product selection pulldown (below most of the other options) on the vendor's confiuration page.

Congratulations, you're now set up with your new CasperVend system!

Frequently Used Options

You can also...

...set up affiliate vendors
...set your vendors for a store-wide sale
...link your Marketplace via ANS (Marketplace store owner name MUST match CasperVend system owner name)
...keep backup dropboxes in case of sim/region failure
...import your sales data from other supported vending systems
...sell textures, if you have the TextureVend pack. See the TextureVend page for details.
...rez demos, if you have the HoloVend pack. See the holovendors page for details.

When you are ready to take advantage of the many additional options in CasperVend, see the complete user manual.

If you need help with your CasperVend system, please see Getting Help for information on how to get in touch with us.

Thanks for using CasperVend!

@@ Line 1: / Line 1: @@
+__NOTOC__
 == '''<span style="color:#00528c">Getting Started</span>''' ==
 You can get selling with CasperVend '''FAST'''! Just follow these steps to get started..
-&nbsp;
+==== 1) Rez the included DropBox. ====
-:'''<big>1) Rez the included DropBox.</big>'''
+----
+:: ''This is your "Server" and must remain rezzed inworld, since it will deliver your items.
-:: ''This is your "Server" and must remain rezzed inworld, since it will deliver your items. We recommend a limit of around 200 items per DropBox just to keep things from taking forever to load as you add new products.  We recommend that you have a second copy of your dropbox(es) on another sim, to provide a backup for delivery. See the [[CasperVend_2/DropBoxes | DropBoxes]] page for more details.''
+:: ''We recommend a limit of around 200 items per DropBox just to keep things from taking forever to load as you add new products.''
-&nbsp;
+:: ''We recommend that you have a second copy of your dropbox(es) on at least one additional sim/region, to provide a backup for delivery. See the [[CasperVend_2/DropBoxes | DropBoxes]] page for more details.''
-:'''<big>2) Make sure your packaged product, the picture for it, and any notecard that goes with the product do NOT have identical names!</big>
+==== 2) Product Piece Names Must Be Unique ====
+----
 ::''Delivery works by '''NAME''', not UUID - if you have different things with identical names, it may deliver ANY of them, at random, which means your customer may get a picture or a notecard instead of your packaged product!''
 :: <span style="color:#F00;">'''''IMPORTANT: This means that if your product is in multiple pieces - like a set of clothing - that you WILL need to put it in a box, bag or shipping crate. CasperVend cannot deliver a folder out of the DropBox.'''''</span>
+==== 3) Product Must Be In Shipping Package ====
+----
+:: ''If your product is in multiple pieces - like a set of clothing - '''OR''' you want to include notecards, pictures, and/or a landmark together with the product when it is sold (so that the customer has them all together when they unpack the package), you WILL need to put it in a box, bag or shipping crate. CasperVend cannot deliver a folder out of the DropBox.''
-&nbsp;
+:: <span style="color:#F00;">'''''IMPORTANT: Set your permissions properly on rezzable products WHILE THEY ARE INWORLD, and BEFORE you put them in the shipping package! '''''</span>
-:'''<big>3) Place all of your products into the contents of your dropbox(es).</big>'''
+==== 4) Shipping Package Goes in DropBox ====
+----
-:: ''Right click the box, go to "Edit", then the "Contents" tab. Then, simply drag the products from your inventory into the DropBox. The box will upload your items in around 30 seconds - please '''pay attention to any messages the box issues''', it will warn you if you have put items into it that you don't have permission to transfer. If you get a warning about no transfer items, please check the contents of the prims in your build for no-transfer scripts, animations, textures, notecards, etc.''
+:: ''Right click the DropBox, go to "Edit", then the "Contents" tab. Then, simply drag the packaged product(s) from your inventory into the DropBox. The box will upload your items in around 30 seconds - please '''pay attention to any messages the box issues''', it will warn you if you have put items into it that you don't have permission to transfer. If you get a warning about no transfer items, please check the contents of the prims in your build for no-transfer scripts, animations, textures, notecards, etc.''
 :: <span style="color:#F00;">'''''IMPORTANT: Your DropBox MUST stay rezzed, or your deliveries will fail.'''''</span>
@@ Line 27: / Line 33: @@
 :: <span style="color:#F00;">'''''ALSO IMPORTANT: The DropBox CANNOT deliver a folder - you must package all the parts for each product in its own bag/box/shipping crate.'''''</span>
-&nbsp;
+==== 5) Add Vendor Pictures, Landmarks and Other Things ====
+----
+:: ''At this point, you can add all vendor textures, any separate promotional notecards for your products and your store's landmark into the DropBox as well.
-:'''<big>4) Place a texture (and notecard, if applicable) for each of your products into the DropBox(es).</big>'''
+:: ''(Notecards and landmarks are NOT mandatory - just nice to be able to give out if your customer wants information they can take with them when they leave.)
-:: ''The textures must be full perm. Ideally, these textures should contain the price, title and permissions of the item, as well as a photograph of it - but this is entirely at your discretion. Once you have the textures selected for each product, you may delete the corresponding texture from the dropbox to save space. Alternately, you may paste the UUID of the texture from inworld into the appropriate slot in the product listing. ''
+:: ''The textures must be full perm (the system displays by UUID, and it can't get the UUID if the texture is not full perm). Ideally, these textures should contain the price, title and permissions of the item, as well as a good picture of it - but this is entirely at your discretion.''
 :: <span style="color:#F00;">'''''IMPORTANT: Textures you set to products are viewable on the delivery status page. Please don't add any textures that you don't want people to be able to download.'''''</span>
-&nbsp;
+:: <span style="color:#F00;">'''''ALSO IMPORTANT: Name your landmark something simple like '''" (your store name) - main location "''' - this way if you have to move later, you only need to replace the landmark in the dropbox, without having to update the landmark on every single product.'''''</span>
-:'''<big>5) Put your store's landmark in the DropBox</big>'''
-:: ''Name your landmark something simple like '''" (your store name) - main location "''' - this way if you have to move later, you only need to replace the landmark in the dropbox, without having to update the landmark on every single product.
-&nbsp;
-:'''<big>6) Rez a vendor (Not the CasperVend Touch or Headless, to begin with) and grant debit permissions.</big>'''
+==== 6) Rez a vendor and grant debit permissions ====
+----
+:: ''These permissions are required in order for the vendor to handle money on your behalf - the vendor '''cannot''' operate without debit permissions. See the '''[[Debit_Permissions | Debit Permissions]]''' page for details and full explanations.''
-:: ''These permissions are required in order for the vendor to handle money on your behalf - the vendor '''cannot''' operate without debit permissions. See the [[Debit_Permissions]] page for details.''
+==== 7) When the vendor has loaded, use the "Admin" option. ====
+----
+:: ''The "Admin" option gives you a link that takes you to the website, and eventually, the vendor's configuration page. If you can't find a vendor in your vendor list, you can use the admin link to get right ot that vendor's configuration page, regardless of whether it's currently showing in the list.''
-&nbsp;
+:: ''If you have rezzed out one of the panel vendors, you can get the admin link by clicking the "Caspervend" logo on the vendor.
-:'''<big>7) When the vendor has loaded, touch the "CasperVend" logo in the bottom left hand corner of the vendor.</big>'''
+:: ''If you have rezzed out a "touch" or "headless" vendor, click it to get the popup menu, then select "Admin".
-:: ''This will then ask to open a URL to our website - go ahead and open it up.''
+:: <span style="color:#F00;">'''''NOTE: You can get to the configuration page of ANY vendor by clicking it inworld and using the "Admin" option.'''''</span>
-&nbsp;
+==== 8) New Merchants, Create Your Account - Otherwise Log In ====
+----
-:'''<big>8) If you are new to CasperVend, please enter a secure password, otherwise, just log in.</big>'''
+:: ''If this avatar is brand new to CasperVend, you will need to set up a secure password. See the '''[[CasperVend_2/Password_Reset#Creating_Your_CasperVend_Account | password instructions]]''' for details.
-:: If necessary, you can use the [[CasperVend_2/Password_Reset#Creating_Your_CasperVend_Account | account creation]] instructions.
 :: '''''<span style="color:#F00;">IMPORTANT: For your own security, please do not use the same password that you use in any other vending systems, or in Second Life.</span>'''''
-&nbsp;
+:: ''When you have set up your password, continue logging in.''
-:'''<big>9) Once you are logged in, click the large "Products" button on the left hand side, and then click "+ List New Product".</big>'''
-:: ''This is the page where you will be setting up all of your product information.''
-&nbsp;
-:'''<big>10) Please fill out information on one of your products.</big>'''
+==== 9) Create Your Product Listings ====
+----
+:: ''Click "Products" on the left column, then the '''"+ List New Product"''' button.
-:: ''You at least need to enter a name, price, set the permissions, and choose an Item and Texture. Everything else is optional. If you use alpha textures, the texture might not show properly on the CasperVend website - don't be concerned with this, the items will still show properly inworld.''
+:: ''You will now be presented with the product setup screen.''
-::<span style="color:#F00;">'''''IMPORTANT: Take extra care to set the permissions properly for your products - particularly if they're no copy. We allow customers to claim redeliveries of items which are marked as "copy" on the website.'''''</span>
+==== 10) Start Filling In Product Information ====
+----
+:: ''You at least need to enter a name, price, set the permissions, and choose an item to deliver, and the vendor texture. Everything else is optional. If you use alpha textures, the texture might not show properly on the CasperVend website - don't be concerned with this, the items will still show properly inworld.''
-::<span style="color:#F00;">'''''NOTE: "Search" on a multi-product vendor does NOT mean inworld search. Vendor search allows you to find a product IN the set of products in the vendor with a specific keyword. If you want products to show on inworld search, you will need to set up your own keyword prims.'''''</span>
+:: ''Once you have the textures selected for each product, you may delete the corresponding texture from the dropbox to save space. Alternately, you may paste the UUID of the texture from inworld into the appropriate slot in the product listing, and not have to load textures into the DropBox at all. ''
-&nbsp;
+::<span style="color:#F00;">'''''IMPORTANT: Take extra care to indicate the permissions properly for your products - particularly if they're no copy. We allow customers to claim redeliveries of items which are marked as "copy" on the website.'''''</span>
-::<span style="color:#F00;">'''''NOTE: "Search" on a multi-product vendor does NOT mean inworld search. Vendor search allows you to find a product IN the set of products in the vendor with a specific keyword. If you want products to show on inworld search, you will need to set up your own keyword prims.'''''</span>
+::<span style="color:#F00;">'''''ALSO IMPORTANT: "Search" on a multi-product vendor does NOT mean inworld search. Vendor search allows you to find a product IN the set of products in the vendor with a specific keyword. If you want products to show on inworld search, you will need to set up your own keyword prims.'''''</span>
-&nbsp;
+==== 11) Repeat steps 9 & 10 for each product you want to configure. ====
+----
+:: ''If you are using a multi-panel vendor, you will see your products appear in the vendor as you create them on the CasperVend website.''
-:'''<big>11) Repeat steps 9 & 10 for each product you want to configure.</big>'''
+:: ''If you wish to only load certain products on a multi-panel vendor, see the '''[[CasperVend_2/Profiles_and_groups | Profiles & Groups]]''' page for instructions.''
-:: ''You will see your vendor(s) inworld updating with all the products as you enter them!''
-&nbsp;
+:: ''If you are trying to load specific products on a 1-prim static (or other single-product vendor), use the individual product selection pulldown (below most of the other options) on the vendor's confiuration page.''
-Congratulations, you're now set up with your new CasperVend system!
+'''Congratulations, you're now set up with your new CasperVend system!'''
 == '''<span style="color:#00528c">Frequently Used Options</span>''' ==