CasperVend 2/Setup

About CasperVend

About CasperVend

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    1a) Link to features
    1b) Link to "what's in the box"

The Fine Print

Prerequisites

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This complete manual assumes you have a comfortable familiarity with web-enabled networked vending systems. If you have never extensively used a web-enabled networked vending system before, you should begin at the New User Quick Start instead, where the instructions are simplified for those just starting out.

The manual on this page assumes the following:

1. That you understand the setup processes behind web-enabled networked vending systems
2. That you have at least one product to sell
3. That you have at least one promotional image for each product to sell
4. If your product is in multiple pieces (such as an outfit), that you have put the product in a shipping package of some sort.

Terminology

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CasperTech (and thus CasperVend) does do a few things differently from other web-enabled networked vending systems. This manual uses the following terms that may not be used by other web-enabled networked vending systems:

• DropBox - This is your product server. Your packaged products go in here, and are delivered to your customers from here.
• Item - "Items" are the things you put inside your DropBox. "Items" can be your packaged products, informational notecards, landmarks, and so on.
• Product / Product Listing - These are created on the website using your items, and each listing includes information about your product including price and permissions. All product settings are on one page for ease of setup.

    -- Allowable vs non
    -- DMCA / Copyright

Your Account

Security Notes

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Protect your business by following these tips, and keep your account safe.

• Choose a password which is difficult to guess.
• Do NOT use your Second Life password.
• Do NOT use a password you've used with any other Second Life related service, such as other vending systems.
• Do NOT give your password to anyone!

Creating Your Account

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Before you can begin setting up products on the website, you need to have a CasperVend account. If you already have one, just log in.

Otherwise, rez out a CasperVend vendor of your choice, and follow the instructions on the Creating Your CasperVend Account page.

Resetting your password

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See the section on Resetting your CasperVend Password

Upgrading your CasperTech products =

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    a) About redelivery terminals @ CasperTech
    b) About UpgradeBee
    (....or link to upgrades page?....)

Getting Set Up

Setting Up Your Dropboxes

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See the DropBoxes page for important details on setting up your DropBoxes and uploading your product information.

Set Up Product Listings

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    a) Basic info
    b) Landmarks, notecards, etc
    c) Bot information

Set Up Product Variants (if desired/needed)

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    a) Useful for different color versions or different vendor pictures
    b) Pros & Cons of variants (stats, splitting off, etc) 
    c) Instructions

Configuring Vendors

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    a) Single-product vendors
    b) Multi-product vendors
    c) Turning a non-vendor item into a vendor
    d) More vendor config options

Vending Management

Transaction Logs

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This is a feature unique to CasperVend. Each inworld merchant sale notification message contains a link to a log of the transaction. This log (more specifically, the giant wall o' text below the summary) contains the details of what went on during each transction, so you can see where the trouble is. This lets you resolve issues instead of just wondering why a product didn't get delivered.

If looking at the transaction log is confusing, you can read the transaction log analysis page for details.

Sales, discounts and loyalty rewards

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 a) Payments, Statistics & Sales Records
 b) Link to customers page 
 c) Link to profiles & groups page 
 d) Link to vendor discounts

Profit Sharing

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 #) Profit Sharing

CSR's and Managers

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 #) Adding a CSR
    -- CSR limitations

Setting up multiple locations, fast

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 #) Setting up secondary / branch locations, fast

Additional Features & Options

Customer Updates

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 #) About Redeliveries
 #) Sending Product Updates to Customers

Gifting options

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    a) Direct gift (sent from the system) 
    b) Gift box (you get the box, you give the box, they rez it)

"Search" feature on vendors

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  -- About the search feature

Expansion Packs & Promotional Tools

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 #) Expansion Packs & Promotional Tools