CasperVend 2/Getting Help: Difference between revisions

From CasperTech Wiki
Jump to navigation Jump to search
Line 5: Line 5:
==Option #1: IM us directly==
==Option #1: IM us directly==


Unlike some other operators, I welcome and encourage people to contact us directly if they need help.
Unlike some other operators, I absolutely welcome you to IM me if you need assistance. My inworld avatar is Casper Warden; you can also e-mail me if you wish using casper@sl.cm
 
If you speak English, you can contact [secondlife:///app/agent/d1cd5b71-6209-4595-9bf0-771bf689ce00/about Casper Warden] or [secondlife:///app/agent/6d020f5f-7e73-4a11-ab03-7a944c04e507/about 2WAT Michigan] who is a member of our support team. My online times vary, but i'll always get back to you as soon as possible. If i'm not online, you'll receive a link to file a ticket.
 
If you speak German, you can contact [secondlife:///app/agent/6ea00403-7f90-436b-bd31-91b5eaf3f883/about Holger Gilruth].
 
If you speak Portuguese, you can contact [secondlife:///app/agent/f1bde9d6-02f8-4875-83e7-ede957e3a8ed/about Prudente Constantine]
 
If you speak Italian, you can contact [secondlife:///app/agent/bca3127d-78ee-48f1-83f3-0b44307d2710/about Gaia Rossini]


==Option #2: Ask in our support group==
==Option #2: Ask in our support group==


When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.

Revision as of 09:05, 25 June 2013

How can I get help?

Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch.

Option #1: IM us directly

Unlike some other operators, I absolutely welcome you to IM me if you need assistance. My inworld avatar is Casper Warden; you can also e-mail me if you wish using casper@sl.cm

Option #2: Ask in our support group

When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.