Updating

NOTE: We do NOT support upgrading major releases of our products with the UpgradeBee. You CAN NOT update CasperVend 1.0 to CasperVend 2.0 with the bee. This is because they have been completely rewritten. CasperVend v1.51 vendors are guaranteed to work until the 1st of May, 2013 when the legacy v1 network will shut down.

How to get the latest version

There are many ways to get the latest versions of your CasperTech products:

Wait for the update delivery

We do broadcast updates as a matter of course, but SL being SL means that often these never arrive, particularly if you like to stay logged in in Busy mode (deliveries are auto rejected) or if your IMs frequently get capped.

Use a redelivery terminal

ANY CasperVend redelivery terminal (bundled with CasperVend) can be used to redeliver. If you don't have one, there's one in the CasperTech store.

Use a vendor

Touch the main panel of any CasperVend v2 vendor, and use the "Redeliveries" button to access our redeliveries system.

Visit the Overview tab on the CasperVend Website

All your purchases are listed on the CasperVend website in the overview section for you to redeliver.

Send CasperTech Resident an IM

You'll receive an automatic response within a minute or two which will guide you to getting your product update.

How to update

If you are upgrading from v1, you can't update automatically - you need to rez new vendors.

CasperTech use a home brewed whizzy update system! There's no need to replace all your vendors, the upgradebee will do the work!

Does my product use the UpgradeBee?

If you are upgrading from v1, you can't use the bee - you need to rez new vendors.

Here's the products that support it:

• CasperVend (All Vendors)
• Holovend
• Affiliate plug-in
• Lucky Chairs
• Texture Vendors
• CasperLet
• SuperVend Mesh

These products don't:

• Gift Cards
• Transporter
• Rez-Free / Rez-Free Premium
• Resizer
• Titler of Doom
• Let It Snow
• Spinner
• SimpleSit

How do I use the bee?

If you are upgrading from v1, you can't use the bee - you need to rez new vendors.

You need to do the following steps on each region that contains units to be upgraded:

• Rez the UpgradeBee
• Touch it
• Click "Update All"
• Wait until it finishes. You will probably have to grant debit perms many times as the units come back online.

Please make sure it's the latest bee from the latest pack of the product you want to update. Note that CasperVend Complete consists of many products, each with their own bee.

For Affiliate vendors, you can do one of the following:

• Rez each of your affiliate vendors, use the bee, pick them up, and ship them out. Recommended.
• Or send your upgrade bee to your affiliates

Not recommended, but good if you don't have much time. This isn't recommended for several reasons...

a. Affiliates simply dont bother to update

b. If you ship the vendors out as no modify, it won't work anyway

c. If the affiliates have the vendors locked, it won't work

d. You'll still be sending out the old ones in future, which is bad

Do I have to upgrade?

Hardly ever. When we do force an upgrade, we give several months of notice. If you are still using the v1 system, you must upgrade as soon as possible. We retired this system in January 2012.

What do I do if my product doesn't support the bee?

If there's no updatebee for your product, you will need to set up the new versions, there's no upgrade process.