CasperVend 2/Updates: Difference between revisions
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: ''Message / attachment delivery is '''NOT''' able to be stopped once it begins!'' | : ''Message / attachment delivery is '''NOT''' able to be stopped once it begins!'' | ||
== '''<span style="color:#00528c"> | == '''<span style="color:#00528c">Not for Newsletters!</span>''' == | ||
This option is '''NOT''' intended to be used as a customer newsletter machine. Doing so anyway MAY provoke a knee-jerk "this is spam!" reaction from some of your customers, and depending on the number sent to, may result in enough AR's ("Abuse Reports") for Linden attention. | This option is '''NOT''' intended to be used as a customer newsletter machine. Doing so anyway MAY provoke a knee-jerk "this is spam!" reaction from some of your customers, and depending on the number sent to, may result in enough AR's ("Abuse Reports") for Linden attention and account suspension BY the Lindens. | ||
== '''<span style="color:#00528c">How Messages Are Sent</span>''' == | == '''<span style="color:#00528c">How Messages Are Sent</span>''' == | ||
Revision as of 15:46, 30 March 2015
Sending Product Updates
Sending product updates to customers is really easy!
- 1) Log in to caspervend.com
- 2) Click the "updates" tab
- 3) If you are updating a product, choose:
- "Deliver to customers who have bought..." and select the ORIGINAL item from the pulldown
- 4) Optionally you can choose to send it as a test delivery - to make sure everything works - or you can also send it to your affiliates.
- 5) Input your message into the next line.
- 6) The last two lines are for the items to be delivered. Maximum of 2 items. Choose the item(s) to be delivered from the pulldowns.
- 7) Click 'deliver now' and the message run will begin.
- BE CERTAIN EVERYTHING IS SELECTED PROPERLY!
- Message / attachment delivery is NOT able to be stopped once it begins!
Not for Newsletters!
This option is NOT intended to be used as a customer newsletter machine. Doing so anyway MAY provoke a knee-jerk "this is spam!" reaction from some of your customers, and depending on the number sent to, may result in enough AR's ("Abuse Reports") for Linden attention and account suspension BY the Lindens.
How Messages Are Sent
All messages are sent out through random CasperVend items that are rezzed inworld so that they don't overload a single device.
Not the "Update" information you were looking for?
If this is not the update information you were looking for, see the CasperTech upgrades & updates page instead.
FAQ / Troubleshooting
- Q. I tried to send out an update but on the update page it just says "You currently have __ items pending in the update queue"
- A. Updates are sent in batches, rather than all at once. This indicates that ___ will be sent after a short period of time.
- Q. Yesterday I sent updates to a product and it correctly told me 8 products were queued. I fixed an issue and sent another update today; this time it said 16 products are queued. I haven't sold twice as many of that product today, so why did the number of updates double?
- A. The message is counted as one update, and the attached product is counted as another update. So possibly yesterday you either didn't actually send a message with the product, or didn't attach the product to the message.