CasperVend 2/Updates

Sending Product Updates

Sending product updates to customers is really easy!

1) Log in to caspervend.com

2) Click the "updates" tab

3) If you are updating a product, choose:

"Deliver to customers who have bought..." and select the ORIGINAL item from the pulldown

4) Optionally you can choose to send it as a test delivery - to make sure everything works - or you can also send it to your affiliates.

5) Input your message into the next line.

6) The last two lines are for the items to be delivered. Maximum of 2 items. Choose the item(s) to be delivered from the pulldowns.

7) Click 'deliver now' and the message run will begin.

BE CERTAIN EVERYTHING IS SELECTED PROPERLY!

Message / attachment delivery is NOT able to be stopped once it begins!

Use With Care!

This option is NOT intended to be used as a customer newsletter machine. Doing so anyway MAY provoke a knee-jerk "this is spam!" reaction from some of your customers, and depending on the number sent to, may result in enough AR's ("Abuse Reports") for Linden attention.

Not the "Update" information you were looking for?

If this is not the update information you were looking for, see the CasperTech upgrades & updates page instead.

FAQ / Troubleshooting

Q. I tried to send out an update but on the update page it just says "You currently have __ items pending in the update queue"

A. Updates are sent in batches, rather than all at once. This indicates that ___ will be sent after a short period of time.