CasperVend 2/Product Options

The "new product" (or "edit product") page contains a lot of options; many of them are optional, but this page describes each one and what they do.

Required Information

This is information that is essential to listing your product for sale to the customer.

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Item

This is the item that you wish to be delivered to the customer. CasperVend delivers by exact name, so make sure that if you rename an item in your DropBox, you also update the Item selection listed in your product

Important: Providing an "item" is optional (even though it's in the "required section") because some merchants use our ANS feature to "log" the sale, without actually delivering anything. Therefore it's possible to create a product that doesn't deliver anything, so make sure that you do actually set an item here if you want an item to be delivered.

Name

(This is the green oval) This is the name of your product, as it will show on the vendor. We suggest that you avoid putting your brand name into the product name, and avoid unnecessary punctuation. For example, "HoloVend Expansion Pack" and not "==={CASPERTECH}=== HoloVend Expansion Pack". This will make your products easier to manage.

Texture

You need to select a texture to display on the vendor. You can either:

• select a texture which exists in your DropBox, or...
• directly enter the UUID of a texture (and save the DropBox space)
  

If you are putting your picture in the dropbox, make sure it does NOT have the same name as your packaged product! You can add "bagged" "boxed" "crated" or something similar to the name of your packaged product to make it different from your picture, AND / OR add "pic" to your picture name, to keep it different from your packaged product. Remember: Once the products are set up and pictures are selected, you can delete your vendor pictures from your dropbox entirely (which will save valuable dropbox space!) - the system will track the picture by UUID's.

Price

This is where you set the price the customer should pay for the product.

By default it is set to L$0 - so if you never change it, you'll be giving away your products for free!

Permissions

This is where you tell the website what permissions YOU put on the product - this setting does not change the permissions on the product packaging.

This setting does, however, control whether the customer can redeliver a product. If you mark it as copiable on the website, the customer can redeliver the product. If you do NOT mark it copy, they will be unable to redeliver a copy.

Variants

Variants

This setting allows you to quickly create alternative versions of the main product - for example, different colors or different permissions (copiable vs. no-copy). Each variant is considered a "child" product of the primary - stats are linked to the primary product, and the optional options below are identical between the primary and variant versions.

Each variant may have a different name, item, texture, price, permission set and marketplace association. Everything else is about that product identical to the primary product's setting.

Note: Products may take longer to show up in the pulldown for variant setup than they do for the main product listing. Please allow extra time, especially if you dropped a lot of products in your DropBox for that round of product updates.

Optional Information

Version

If you list version numbers on your products, either internally or publicly, enter that here.

Quantity

This is where you specify whether a product is unlimited (no limit on number sold), or a limited edition (limited to x-quantity on the grid).

Do NOT use this for products which are no-copy to YOU such as breedable packs. Caspervend handles no-copy quantities automatically without needing to specify quantities here.

Limits

Here you can set a limited # of sales to each customer - for example, if you only want each customer to be able to buy one copy for themselves. (They could still buy ten copies if they wish, BUT would have to send the other nine to nine other people.)

You can also block a customer from claiming redeliveries - this is automatic if the "copy" box is not checked farther up the page.

Start Date / End Date

These are not implemented yet (June 2013).

Second Item

This allows you to deliver a second item with the purchased item. This is a one-time delivery - if the customer chooses to redeliver the purchased item later, the 2nd item will not be sent with it.

Demo Item

This option allows you to deliver a demo item to the customer. This is NOT a rezzing option! The customer will actually be physically given the item selected for this option!

This is especially useful for skin, hair or wearable makers, who often have demos available for customers to try on to see if they like the look with their avatar.

Note: The item delivered doesn't have to be an object - you can, for example, choose to deliver an informational notecard about your product instead via this option.

Landmark

Your store landmark gets selected here.

It is HIGHLY recommended that you RENAME your landmark to something like "(your store name) - Main Store" instead of the default SL format that includes the sim name. The reason is because if you have to move, you can just name the new landmark to match the old landmark's name, delete the old landmark, and then drop in the new.

If you keep your landmark named in the default SL format, you'll have to replace the landmark in every single product listing if you have to move in the future. And if you have a lot of products, that is very time consuming.

Notecard

click "Change" to choose the notecard that gets delivered with your product.

License

click "Change" to choose the notecard with your license information that gets sent to the customer.

Your customer must agree to the license in order for the transaction to complete. If the customer declines, or ignores the popup long enough, the transaction will fail and the money will be refunded.

Video URL

If you have a video that customers can watch about your product, put the link for it in this box.

See the video playback page for more details.

Sound

This option allows you to play a sound from the vendor. When a sound is selected in the product listing, the sound will play when the main panel is clicked, and there will also abe a "sound" option on the touch/popup menu.

Holo Item

If you have a holovendor, this is where you choose the demo item to rez out of the holovendor. This is a pulldown selector box, so you will only see what's IN the holovendor.

Other Options

Not purchaseable by gift card

Ticking this box prevents this particular product from being purchased with a gift card. It does NOT prevent this product from being purchased as a gift for someone else.

Exclude product from PrimBay

PrimBay is on hold, so this checkbox doesn't have any effect at the moment.

Exclude product from default profile

Some merchants choose to keep everything out of the default "everything" profile so they can set up a specific "no product here yet" image. You can do that by ticking this box.

Description

This holds an additional description that the vendor will tell your customer in addition to the price and permissions. This is optional, and remember that it will be chatted in local chat to the customer, so a long description may be a "wall of text" to them.

Keywords

This is another PrimBay option, also no effect at the present.

Marketplace Association

This tells you whether the produce has been associated with a Marketplace product.

If you've botched an association, you can unassociate it here, with the "Unassociate" link. This is only done on a per-product basis - so if you need an entire set of marketplace sales unassociated, it's best to coordinate that with Casper Warden directly.

Please be VERY careful when associating products - it's much more of a hassle try to to unassociate them later to try and redo them.

Profit Sharing

This is where you set up per-product profit sharing with one or more other people. See the profit sharing page for instructions and important warnings.

Bot Information

CasperVend natively supports multiple bot services in order for you to send group invites on a product purchase. Unfortunately this is only per-product at this time, no global setting.

SmartBots

If you have a SmartBots account, this is where the keys go that the SmartBots server tells you during setup.

PikkuBot

This is where the PikkuBot keys go if you're using PikkuBot to run your own bot.

Metabolt

If you are running your own bot via MetaBolt, this is where the various UUID information goes.

FAQ / Troubleshooting

Q. Can a product be set to be only available for people under 30 days old?

A. Not at this time.