CasperVend 2/Getting Help: Difference between revisions

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==Option #1: Contact us directly==
==Option #1: Contact us directly==


Unlike some other operators, I absolutely welcome you to IM me if you need assistance. My inworld avatar is Casper Warden; you can also e-mail me if you wish using casper@sl.cm
===By IM===
 
You can IM Casper Warden any time inworld if you need assistance. If i'm not online, you will be sent a link to file a support ticket for our team.
 
===By Email===
 
You can also contact Casper by email if you wish, at casper@sl.cm


==Option #2: Ask in our support group==
==Option #2: Ask in our support group==


When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.

Revision as of 09:07, 25 June 2013

How can I get help?

Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch.

Option #1: Contact us directly

By IM

You can IM Casper Warden any time inworld if you need assistance. If i'm not online, you will be sent a link to file a support ticket for our team.

By Email

You can also contact Casper by email if you wish, at casper@sl.cm

Option #2: Ask in our support group

When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.