CasperVend 2/Customers Page

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Revision as of 05:16, 30 June 2013 by Sphynx soleil (talk | contribs)
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Setting All Vendors for a Grid-wide / Store-wide Sale

This will set all of your vendors, everywhere on the grid, to this discount.

  1. Log in to Caspervend.com
  2. Click "customers" tab
  3. Up at the top, in the "customer rewards" box, click the "Add New" link
  4. Fill in the minimum spend (for a store/grid-wide sale, you'll want "0")
  5. Fill in the discount level.
  6. Click "Add" - you won't get a message, but the page will refresh and show you the new discount level.
  7. All set! When you're done with the sale, just click the "x" in front of the discount line to remove the discount.

Setting General Customer Loyalty Discounts

This is for setting your general loyalty discounts. These discounts will give "cash back" to customers who've purchased products totaling over the minimum level(s) you specify using these instructions.

  1. Log in to Caspervend.com
  2. Click "customers" tab
  3. Up at the top, in the "customer rewards" box, click the "Add New" link
  4. Fill in the minimum spend level. This is for how much you want your customers to have spent in your store before getting this discount.
  5. Fill in the discount level.
  6. Click "Add" - you won't get a message, but the page will refresh and show you the new discount level.
  7. All set!

FAQ / Troubleshooting

Q. Is there a way to change this so that it keeps a credit balance instead of giving customers cash back?
A. Not at this time. There is a suggestion for it in the queue, so perhaps sometime in the future it will be an option.
Q. If you have two discounts (one set for all, and one set for a group) - does the larger one override the smaller, or do they both apply?
A. The largest discount applies to the transaction, the other(s) do not.

Not What You Were Looking For?

If this doesn't answer the "How do I...?" question you have, perhaps you need the page on Group & Vendor Discounts instead?