Website Scans

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Rental Units on Website That Shouldn't Be?

This is normal if a rental unit has been Edit > Deleted out of the world without using the popup "delete" option, or if the unit(s) have been sent back to your lost and found.

There are two ways to fix this:

  1. Use the website "Scan" function (Only click it ONCE, and be prepared to wait a while, likely a few hours, depending on the system load.)
  2. Go into "Units" tab, tick the boxes for each rental unit that shouldn't be there, then select "Delete".

The scan function does NOT add units to the website list. Rental units will pop back up when they are contactable again, or when you or a customer clicks them and uses one of the functions.

Checking status of "Scan" function


  1. Log in to CasperLet
  2. Click "Job Lots" - you'll see a list of all the scans you've tried to run.

You should have only one listed - if you have several, it will exponentially increase the amount of time it takes for the site to check the rental units....again and again and again and again.

Important Note


Please note: NONE of these methods will force a rental unit to suddenly appear on the website. These methods will only REMOVE rental units from the site list that are not currently contactable.

This may remove rental units from the list that are still inworld - this is normal, if they're not currently able to be seen (due to sim/region-to-website communication issues) - they will return once they are actually used inworld.