Clearing Vendors: Difference between revisions
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You '''should''' have only one listed - if you have several, it will exponentially increase the amount of time it takes for the site to check the rental units....again and again and again and again. | You '''should''' have only one listed - if you have several, it will exponentially increase the amount of time it takes for the site to check the rental units....again and again and again and again. | ||
=== "Not Authorized" message when trying to scan === | |||
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This may happen when you have manager (or higher) access to more than one copy of the CasperLet system. When the system is told to begin a scan, it will attempt to scan for ALL accessible copies of the systems. When one or more of them fails, you get an error message like the following: | |||
'''''Couldn't schedule a scan for units owned by ((number)) avatar(s) due to insufficient permissions''''' | |||
The system(s) that you DO have scan access for, will allow the scan to run, even though the error message comes out for the ones you can't run the scan on. | |||
=== Important Note === | === Important Note === | ||
Revision as of 19:46, 20 October 2015
Rental Units on Website That Shouldn't Be?
This is normal if a rental unit has been Edit > Deleted out of the world without using the popup "delete" option, or if the unit(s) have been sent back to your lost and found.
There are two ways to fix this:
- Use the website "Scan" function (Only click it ONCE, and be prepared to wait a while, likely a few hours, depending on the system load.)
- Go into "Units" tab, tick the boxes for each rental unit that shouldn't be there, then select "Delete".
The scan function does NOT add units to the website list. Rental units will pop back up when they are contactable again, or when you or a customer clicks them and uses one of the functions.
Checking status of "Scan" function
- Log in to CasperLet
- Click "Job Lots" - you'll see a list of all the scans you've tried to run.
You should have only one listed - if you have several, it will exponentially increase the amount of time it takes for the site to check the rental units....again and again and again and again.
"Not Authorized" message when trying to scan
This may happen when you have manager (or higher) access to more than one copy of the CasperLet system. When the system is told to begin a scan, it will attempt to scan for ALL accessible copies of the systems. When one or more of them fails, you get an error message like the following:
Couldn't schedule a scan for units owned by ((number)) avatar(s) due to insufficient permissions
The system(s) that you DO have scan access for, will allow the scan to run, even though the error message comes out for the ones you can't run the scan on.
Important Note
Please note: NONE of these methods will force a rental unit to suddenly appear on the website. These methods will only REMOVE rental units from the site list that are not currently contactable.
This may remove rental units from the list that are still inworld - this is normal, if they're not currently able to be seen (due to sim/region-to-website communication issues) - they will return once they are actually used inworld.