SphynxDrafts/CVRefunds

Why are my customers being paid by me?

This is the big reason we say NOT to go by the SL transaction log - what you're seeing there are actually REFUNDS, not outright payouts.

But everyone uses the SL transaction log!

CasperVend does NOT, and never did!

CasperVend has its own transaction ID's that are separate from the SL generated ones.

To PROPERLY track a CasperVend transaction, you need the CasperVend transaction ID - this is given to the customer in their local chat, regardless of whether the transaction has completed or not (but you can also find it via the sales tab once you log in to CasperVend.)

This CasperVend transaction ID NEVER, EVER shows up in the SL Transaction page.

This means you DON'T need the SL transaction log at ALL if you are using CasperVend.

Why don't the names match between SL transactions and CasperVend?

Because SL transactions can only show the name of the object making the refund payment.

This is NOT always the same as the vendor that was paid! In fact, it often isn't, just to keep the transaction as fast as possible when it happens.