CasperVend v1

CasperVend v1 is the predecessor to CasperVend v2. The system was released in September 2010, and was taken off sale in January 2012.

What version am I running?

If you have purchased - or updated - CasperVend since January 2012, you are NOT using CasperVend v1.

The v1 vendors are easily recognisable since they are distributed with a black theme. If your vendors came with a white template, you are using the new (v2) system.

Here is a picture of one of the V1 vendors:

Old v1 series vendor

Decommissioning

CasperVend offers a 12 month service guarantee on all vendor purchases. As of January 2013, we fulfilled this 12 month obligation to all of our v1 customers, and therefore began decommissioning the v1 vendor network, as previously announced.

The equivalent v2 vendor system is a FREE upgrade to ALL CasperVend customers - and all your existing data on the website will automatically work with v2.

The v1 system was retired over a few months. This was a gradual decommissioning, as follows:

From the 1st of January, 2013, the v1 system ran at a reduced capacity, on only one server, and was subject to issues during rolling restarts. In addition, certain website services were no longer working correctly with v1 vendors (for example, the statistics and customers pages).

From the 1st of February, 2013, it was no longer possible to rez new v1 vendors. All existing v1 vendors that were rezzed out as of February 2013 were still functional.

From the 1st of March, 2013, support was no longer provided to customers still using v1 vendors. (Updating was strongly encouraged, and support was, as always, continued for current versions.)

From the 1st of April, 2013, we sent out repeated warnings to users who still had v1 vendors rezzed.

From the 1st of May, 2013, the entire v1 vendor service ceased operations. Any v1 vendors rezzed out after that point were no longer able to contact an active server.

How to update

Please use your redelivery terminal to get the new v2 system. If you don't have a redelivery terminal, you can visit the CasperTech store and use ours - it will sort your CasperTech purchases to the top. Alternately, you can always redeliver from the CasperVend website.

The v2 vendors have been rebuilt from scratch, with the buttons and panels using a different pattern, and therefore it is not possible to update to v2 using the bee. You will need to rez new vendors. (Product listings on the website do NOT need to be redone.)