Revision as of 12:54, 1 March 2017

Orb not ejecting? Please see the Checklist for Automatically Ejecting Avatars, particularly the "Disallow by default" option. This is the most common support query for CasperSafe.

About CasperSafe

CasperSafe is a high-tech security and visitor tracking system. Its features include:

Self-contained configuration - no notecards
Fewer scripts than competing products - 4 instead of 11-13 scripts
CasperLet Support
Visitor Tracking option
Region-wide operation
Capable of monitoring many parcels at once

Depending on your viewer configuration (fonts, UI size, etc.) the length of the option names may not be identical to what's shown here. Popup menus shown here are from Viewer 3.

What's in the Box?

The following named items are in the shipping crate:

CasperSafe Enforcer

CasperSafe Parcel Link Tool

CasperSafe Psychic Link Script (Read the instructions!)

CasperSafe Security Orb

Along with a landmark to the CasperTech store.

What's with the 'war is peace' stuff?

The orb has been themed in several ways with tongue-in-cheek references to George Orwell's 1984, a novel about totalitarian control, monitoring and mind control. It's not a political statement, just a cultural reference.

Quick Setup Steps

Rez the shipping crate and unpack
Rez out the CasperSafe Security Orb
Add areas and/or link to rental unit
Rez (and deed if necessary) the Enforcer unit
Add people to appropriate access lists
Arm the orb

See the sections below for explanations of all the options.

Configuration Tips

CasperSafe will save its configuration on the server. Like CasperLet and SimpleSit, this is saves the information against the UUID of the device, barring a complete script reset (which makes it forget everything) or shift-drag-copy (the copy that is left behind has both reset the script AND has a new UUID and thus no old configuration.)

Takes about 20-30 seconds to save configuration changes.
Configuration is kept when you "Take a copy" then Rez the copy
Configuration is NOT kept when you shift > drag > copy (this resets the script)
Like CasperLet, the script tracks the UUID of the device. New device = new UUID, thus shift > drag > copy = New device and new UUID.
Information will NOT transfer between two unrelated or different version orbs. (This would be a hassle for landlords, where different orbs are expected to have different individual configurations depending on the renter.)
When used with CasperLet, the owner and any CasperLet managers are automatically admins
When used with CasperLet, the primary tenant + additional subtenants on that rental are added automatically to the SUBADMIN access list.

CasperSafe is not meant to be configured via the website - while this may make it less convenient, this does ensure that it continues to function despite any website outage.

Checking Version Number

Because the UpgradeBee does NOT rename the object, if you wish to verify that your orb(s) have been updated, you will need to edit > contents tab > right-click on one of the scripts > select "Properties" > check the version number in the description field. See the versions page for current version number and changelog information.

Security Settings & Levels

Access Levels

When Admins click into the access menu, they will get the following options:

When Subadmins click into the access menu, their options will be a little different:

Access Level Chart

Main Menu Option	Guests	SubAdmins	Admins
Areas	No	No	Yes
Arm / Disarm	No	Yes	Yes
Lockdown	No	Yes	Yes
Link / Unlink (rental units)	No	No	Yes
Access Menu	No	Yes (subadmins / guests / ban list)	Yes
Options	No	No	Yes
Visitor Control Panel	No	Yes, no sales	Yes, with sales

Admins: This is the owner, plus any additional designated avatars added to the orb's Admin list.

SubAdmins: Usually subadmins are the tenants of a landlord. As a result, they will not have access to the options list or other higher administrative functions of the orb.

Guest: This option allows you to add a mostly permanent "whitelist" of allowed guests. Guest level does not come with menu access to the orb.

Temporary: Like the "Guest" level, except that people added to the temporary list are automatically removed after they leave the sim/region.

Banned: This option allows you to add to a list of "never allowed" avatars. Anyone on the ban list will automatically be ejected/teleported him upon arrival, if ejection is on and an enforcer is out (and properly deeded if necessary.)

Security Notes

Each CasperSafe can only hold one set of security options.

If you need to have different security settings for different areas, then you'll need one orb per set of security settings.

Yes, you can rez multiple orbs on the same sim/region.

When used with CasperLet, the owner and any CasperLet managers are automatically admins
When used with CasperLet, the primary tenant + additional subtenants on that rental are added automatically to the SUBADMIN access list.
Two CasperTech support avatars are added to the whitelist to make it easier to provide any needed support: Casper Warden and CasperHelp Resident.
Lockdown mode automatically ends when the protected area is empty of all allowed avatars.

Warning Times

Minimum warning time of 20 seconds (default setting of 30 seconds).

Lockdown mode warning time of explicitly 10 seconds, regardless of normal warning time setting. Lockdown mode ends automatically when all allowed avatars leave the sim/region.

There is no "instant eject" unless the avatar is explicitly on the orb's ban list.

Ejected without warning?

CasperSafe always sends a warning first, before ejecting (when ejecting is properly configured.)

The times a visitor may not see the warning are:

1) If they muted the orb

2) If what they think was CasperSafe is actually a neighbor's non-CasperTech orb set to the wrong distance.

Visitors normally receive a notice, either by popup or by local chat, indicating what they were ejected by.

CasperSafe Enforcer

The CasperSafe Enforcer may ask for permission to return objects. Objects will ONLY be returned IF permissions are granted AND the option to return prims is enabled on the CasperSafe Orb. If activated, the orb will return prims belonging to an avatar when they are ejected. BE CAREFUL with this option - we accept no responsibility for any damage caused.

This is the widget that actually does the ejecting / teleport home functions. Thus it is required if you actually want to be able to boot avatars out of the protected area - Otherwise CasperSafe operates in "Warning Mode" which basically nags the avatars instead.

Like the CasperLet Prim Counter, in order to function properly, the Enforcer widget must be owned by the LAND OWNER. If the land is owned by an individual, that individual must REZ the Enforcer widget. If the land is owned by a group, the Enforcer must be REZZED by an individual with the same group tag as the parcel, and they must then DEED the Enforcer to the group. If there are multiple land owners, then you will need one Enforcer per land owner.

The permissions of the Enforcer widget are copy & transfer so that it can be deeded to the appropriate land owners.

For security reasons, the enforcer will only respond to CasperSafe orbs belonging to its owner, or in the case of the enforcer being deeded to group, orbs belonging to the either the owner or the previous owner (because the land owner isn't always the orb owner.)

UPDATES: The enforcer only needs to be replaced when a new enforcer version goes out.

Enforcer Must Stay Rezzed

The enforcer will not be able to eject avatars if it is only in your inventory, so yes, the enforcer must stay rezzed.

One Enforcer Per Parcel

You only need one (1) enforcer per parcel - see the prim counter page for rezzing, when when you have to deed.

The enforcer will turn all black when it is properly deeded or rezzed - this is normal and does NOT mean it's broken.

Enforcer and Autoreturn

If you want the enforcer to utilize autoreturn, you must:

Rez the CasperSafe orb first.
Set up the autoreturn options in settings
Then rez and deed the enforcer.

Enforcer, Group Detection, Autreturn and You

If you are using group detection, it is highly recommended that you do NOT use the object return feature, because people will always forget their group tag, and having object return on may result in an individual having their objects returned.

Monitoring Areas

Avatars are tracked by the area they're in. If an avatar is registered as entering two areas at the same time that have identical names, the system will end the first visit to avoid duplicates.

Please ensure each area that is defined has its own unique name to avoid this!

Automatic Settings

* When used with CasperLet, the owner and any CasperLet managers are added automatically to the ADMIN access list.

* When used with CasperLet, the primary tenant + additional subtenants on that rental are added automatically to the SUBADMIN access list.

* Lockdown mode automatically ends when the sim/region is empty of all allowed avatars.

Note for Skyboxes

If you only want to monitor an area NEAR a skybox, set the orb to monitor a range instead of the parcel. Parcel will assume you want to keep watch over all of the parcel, from "floor to ceiling".

Custom Areas

Custom Areas: Suitable for odd shaped parcels, or a specific square/rectangular size within a parcel - Limited only by available memory

Click for menu
Select "Areas"
Select "Add"
Select "Custom"
Corner markers will appear
Drag the lower marker to the lowest corner of the area you want to monitor
Drag the upper marker to the uppermost corner of the area you want to monitor
Click one of the markers
Select Save
Name the area
Done!

If you accidentally manually delete one marker, the corresponding one will self-delete as well.

Custom Range Diameter

Custom Ranges: Number limited only by amount of available memory in the orb.

To set a custom area:

Click the orb
Select "Areas"
Select "Add"
Select "Range"
Enter in the detection range, in meters, and click "Send"
Enter name of the area, and click "Send"
Done!

Ranges are always measured from the orb's location.

Parcel Link

Number of Parcels: Limited only by amount of available memory in the orb.

The Parcel Link Tool allows CasperSafe to be paired with one or more parcels. The Parcel Link Tool must be used on the parcel that will be linked to the CasperSafe orb, and ONLY by the owner of the orb. (Admins and subadmins cannot add a parcel using the Parcel Link Tool because the Tool is no-transfer.) This may be rezzed on any parcel and moved over, just be sure to allow a minute or two for it to pick up the change in parcels.

1) Rez the CasperSafe Security Orb on the land you want it to monitor

2) Rez the "Parcel Link Tool" - You will get these messages in local chat:

  Touch me to pair this parcel with your CasperSafe orb. 
  Make sure you have started pairing on the orb by choosing AREA -> ADD -> PARCEL, first.
  I'm now over parcel ((parcel name as seen in "about land" floater)). Touch to register with a CasperSafe Orb.

3) On the CasperSafe orb, click for the popup menu

4) Select "Areas"

5) Select "Add"

5) Select "Parcel"

6) Then click the Parcel Link Tool. You'll see the following messages in local chat:

  OK. Trying to find a CasperSafe orb, please stand by.
  Alright, all done!
  Pairing process ended.

7) The Parcel Link Tool will self-delete when the parcel pairing process is completed.

Pairing process usually takes 1-2 minutes, but may be longer if the region is heavily lagged.

Rental Unit Pairing

Pairing limit: 1 rental unit per orb

NOTE: CasperSafe may be paired with only ONE rental unit. If you have multiple rental units out, AND you want to pair CasperSafe to the units, you'll need one CasperSafe per unit.

1) Rez CasperSafe Security Orb near the rental unit

2) Click CasperSafe for the main menu

3) Select "LINK". You'll get a popup with instructions:

4) Drop the "Psychic Link Script" into the corresponding rental unit

5) Watch messages in local chat. If all goes well, you should see:

  Okay, let's have a look here..
  Ooh, CasperLet! Good choice! Searching for the orb..
  Cool! I'm paired with ((name of rental unit)) (Key: ((uuid string)) )
  Pairing process ended.

6) The orb will also add the CasperSafe system owner as an ADMIN automatically.

Pairing process usually takes 1-2 minutes, but may be longer if the region is heavily lagged.

CasperLet Manager Auto-Update Timing

CasperSafe will automatically pick up changes to CasperLet managers, HOWEVER it is not instant - It will take time to filter through, and will be the next time the rental unit updates info to/from the server.

Main Menus

Main Menu for Admins

By default, when you first rez out CasperSafe, the orb is in the "unarmed" state. When unarmed, the orb automatically runs in "discreet mode" in order to be kinder to region resources.

When you choose to arm the orb, you will also have an extra "lockdown" option, as shown here:

When CasperSafe is armed, the base menu will also show the option "Lockdown" - this changes the warning time to 10 seconds (reduced from the normal minimum of 20 seconds), and increases the scan frequency in order to detect possible threats more quickly.

Also, when someone arrives who is not on any of the access lists, admins will get a popup asking them if they want to add the new arrival on a temporary or guest basis, or whether to ban.

Main Menu for SubAdmins

Subadmins will typically be tenants of a landlord, and will not have administrator access to the higher functions of the security orb; they will only have access to the following menu items:

Access list (to add fellow subadmins, guests and temporary guests)
Arm/Disarm/Lockdown
Visitor stats (if enabled)

About Lockdown mode

If the orb is currently in "lockdown" mode, the lockdown option will change to "stand down".

This automatically disables itself when everyone ON the access list has left the sim/region - there is no time limit beyond that.

Lockdown mode changes the warning time to 10 seconds (from the normal minimum of 20), and uses slightly more script time than normal operation (see Script Times for details) in order to detect possible intrusions faster.

Security Menus

Configuration Options Menus

These are the default settings for the options menu, as it ships from CasperTech:

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Configuration Options Explanations

Options Items	What it does
Floating Text	This turns the radar on and off. Having the radar on will use more script time and processing.
Disallow by default	When on, this will eject anyone who's not on the access list.
Discreet mode	When on, this slows down the timers to reduce lag. It won't be as responsive, but it will be kinder to region resources.
Eject from parcel	When on, this will eject unwanted visitors after the warning period has ended.
Teleport Home	When on, this will teleport unwanted visitors to their home point.
Add to parcel ban list	When on, this will add ejected avatars to the parcel's land ban list (not the ban list in the orb).
Warning Time	This controls how long the avatar can stay before being ejected, if eject mode is on. In "Warning mode" (which is the default, if there is no Enforcer present and/or properly deeded) this is how long before CasperSafe sends another warning to the intruding avatar. The shipped default is 30 seconds, and may be reduced to 20 seconds for normal operation. When in lockdown mode, the warning time is hard-set at 10 seconds.
Age Limit	When on, you configure the minimum number of days of account age before avatars are allowed in to the protected area.
Script Limit	When on, you configure the maximum amount of scripts an avatar may be wearing/using before they are allowed in to the protected area.
Visitor Tracking	When on, this tracks visitors and sends visitor data to the CasperTech website. Visitors cannot (currently) be filtered by admin/subadmin/guest levels; access list data is not sent to the website. You must have an area defined before tracking will actually take place. (The orb needs to know where to keep watch.)
Group members are guests	When on, allows members of the group the orb is rezzed under into the protected area. "Guest" access does not include any part of orb menus.
Group members are subadmins	When on, allows members of the group the orb is rezzed under both into the protected area and gives them subadmin access to the orb itself.
Limit detection to current parcel	When on, this limits detection ranges to within the borders of the parcel the orb is rezzed on. This prevents things like the orb's ejecting/banning from affecting users on other (unrelated) parcels.
Return prims when ejected	When on, uses the scripted prim autoreturn feature. This is not recommended in combination with group detection, because people often forget their group tag when they try to rez objects.
Don't send notifications to admins	When on, this prevents the orb from sending notifications to users on the "Admin" access level. By default, all messages are delivered via llRegionSay to prevent IM's from capping while you are offline. (If IM notifications are prefered, there is an optional script in the orb's shipping crate that will do this.)
Don't send notifications to subadmins	When on, this prevents the orb from sending notifications to users on the "SubAdmin" access level. By default, all messages are delivered via llRegionSay to prevent IM's from capping while you are offline. (If IM notifications are prefered, there is an optional script in the orb's shipping crate that will do this.)
Send notifications to guests	When on, this will send notifications to users on the "Guest" access level. By default they don't receive notifications.
No-Fly Zone	When on, the flying avatar is warned. If "Eject" is on, then the user is ejected from the area. If "Teleport Home" is on, then the user is teleported home. There is no height limit on flight detection.
Render Weight Limit	When on, you set the maximum avatar complexity that individual avatars should be at. Users above that point will be warned. If "Eject" is on, then the user is ejected from the area. If "Teleport Home" is on, then the user is teleported home.

Memory Limits

Data about names for Admin/Subadmin/Guest lists are stored IN the device. Consequently every name that's added will cause the available memory to decrease, and it will give you a local chat message indicating how much memory is left. Once the available memory gets below a certain point (somewhere around 300 names), the orb will crash - so it's up to you to keep an eye on how much memory is being used.

You CAN rez multiple orbs if you are getting low in memory on the first one.

Checklist for Automatically Ejecting Avatars

If the parcel is group-owned land, is the CasperSafe Enforcer rezzed out and deeded to the group?
Did you configure an area? (The orb needs to know where to kick avatars FROM...)
Under Options > Disallow, did you turn "disallow by default" to ON?
If you have parcels under multiple land groups/owners, do you have one enforcer per land group/owner?
If you are trying to have bans added to land bans, you'll need one enforcer per parcel
Is the orb even armed? (You should see "disarm" in the popup menu if it IS armed)

Group Tag Issues

If you have the CasperSafe set to only allow group members, your group members MUST ALREADY be wearing the group tag when they teleport in. CasperSafe will not recognize if they change tags once they arrive - they'll have to tp out then back to get the orb to see the proper group.

Visitor Tracking

Visitor tracking turns ON or OFF using the options menu (so only Admins may turn this on or off.)
Visitor data WILL be sent to CasperTech servers when turned on.
When visitor tracking is enabled, the "VISITORS" button will change to "CNTRL PANEL" - click the control panel button to get a link for the web-based visitor stats.
You must also define an area for the tracking to monitor before visitor tracking will actually take place
Visitor tracking does not require land ownership. You can rent in a mall and still track your mall store visitors.

Missing or Ghosted Visitors

Every time an avatar enters or leaves an area (and visitor tracking is turned on), the orb must send a message to CasperPanel to let it know. It is expected that - from time to time - one of these message may be lost/dropped, which will either cause a missing visitor, or a visitor remaining visible who has really already left.

This is normal and expected, from time to time, however it shouldn't happen too often. If you are experiencing this problem very often, please contact CasperTech support since there may be something wrong that we need to look at.

You can fix this by resetting your orb. Your "current visitors" list will also be cleared when the region restarts.

Customising Your Orb

The default CasperSafe Orb object has 1 prim and 2 faces:

The main decorative texture with triangular shapes is face #0
The "war is peace" strip is face #1

Textures & Custom Objects

If you simply don't want the "war is peace" strip to change, there is a notecard in the shipping crate labeled DISABLE_TEXTURE_CHANGE - simply drop that in the orb's contents, and it will disable further color changes to that strip.

Alternately, you can rez a simple prim sphere and copy all the contents of the orb to that - an unmodified legacy prim sphere has only face #0.

Notifications

If you want the notifications for your staff to arrive as an object IM instead of a llRegionSay message (so they can potentially reach your staff when they are not in the sim/region) then simply drop the script labeled Optional Plugin: Send IMs to staff into the orb object, and it will do the rest.

The optional plugin script is open source - therefore any changes you make to the script are your responsibility, and are unsupported by CasperTech.

Popup Menu Notifications

You cannot turn these off at this time, but that functionality is expected to be added in the next release.

API Information

Per Casper:

  We haven't yet published the API for CasperSafe.

There is currently no date for when the API will be released. When it is released, it will be inserted into this space. If you are still seeing THIS message, the API information has not been released yet.

Limitations

No website configuration
All configuration of the orb itself is done inworld. While it stores minor configuration information online as a backup, it is designed to stay functional even if CasperTech web services have issues.
Shift-drag-copy loses configuration
The new copy will lose all configuration due to a new UUID created which has no record on the database. You may, however, take a copy of an orb with the desired configuration and rez as many additional copies of that as you please.
Cannot filter visitor tracking by access level
Access level of the avatar is not sent with the visit statistics.
One orb per set of security settings
While the orb can track multiple areas and parcels without an issue, it is only designed to hold ONE set of security settings. You cannot choose to eject people from one area while not ejecting them from another - you'll need multiple orbs. Yes, you can rez multiple orbs on a parcel and a sim/region.
Land bans limited to the parcel the CasperSafe Enforcer is on
llAddToLandBanList only works for the parcel the enforcer is currently on.
One CasperSafe Enforcer per land owner
If the land is group owned, the Enforcer unit will need to be deeded, using the same process as if you were deeding a prim counter.
Deleting areas doesn't remove current visitors
If you delete an area, any avatars shown as currently visiting the area on the website will not be removed until the next time the orb is reset or the region is restarted.
No avatar height restrictions
CasperSafe does not support any sort of avatar height restriction. Since the introduction of mesh avatars, you can no longer depend on avatar height as being a psuedo-reliable indicator of the avatar's "age". There are many non-child avatars that are also short, and non-human avatars can come in many sizes as well. Height restrictions are therefore irrelevant today, and would eliminate too many legitimate avatars.
No instant eject mode
CasperSafe is designed to be fair to all. Security devices which are set to less than 10 seconds do not provide ample opportunity for passer-bys to vacate the area voluntarily - for the above reason, we don't support an "instant" eject mode. However, those who are on the "Ban" list will be ejected instantly.

Script Times

These timings were measured over a 24 hour period, on a relatively quiet full region (Izanagi). Your mileage may vary, and times may be higher on busy sims.

UNARMED - 0.003ms

DISCREET - 0.003ms

ARMED - 0.004ms

LOCKDOWN - 0.005ms

ARMED + RADAR - 0.006ms

LOCKDOWN + RADAR - 0.007ms

Error Messages

"Script asking non-owner for run time permissions only owner can grant"

This is only referring to the scripted autoreturn permissions. They can only be granted by an OWNER in the land group. All other functions of the enforcer are unaffected by granting - or not granting - the autoreturn capability.

ChangeQueue is full! Too many events to send to the server!

Casper needs to debug that. Please file a ticket and leave the orb out where Casper can access it.

@@ Line 3: / Line 3: @@
    |}
-{{Warning|Orb not ejecting? Please see the [[#See also|Checklist for Automatically Ejecting Avatars]], particularly the "Disallow by default" option. This is the most common support query for CasperSafe.}}
+{{Warning|Orb not ejecting? Please see the [[#Checklist_for_Automatically_Ejecting_Avatars|Checklist for Automatically Ejecting Avatars]], particularly the "Disallow by default" option. This is the most common support query for CasperSafe.}}
 = <span style="color:#00528c">'''About CasperSafe'''</span> =

CasperSafe Security Orb: Difference between revisions

Revision as of 12:54, 1 March 2017

About CasperSafe

What's in the Box?

What's with the 'war is peace' stuff?

Quick Setup Steps

Configuration Tips

Checking Version Number

Security Settings & Levels

Access Levels

Access Level Chart

Security Notes

Warning Times

Ejected without warning?

CasperSafe Enforcer

Enforcer Must Stay Rezzed

One Enforcer Per Parcel

Enforcer and Autoreturn

Enforcer, Group Detection, Autreturn and You

Monitoring Areas

Automatic Settings

Note for Skyboxes

Custom Areas

Custom Range Diameter

Parcel Link

Rental Unit Pairing

CasperLet Manager Auto-Update Timing

Main Menus

Main Menu for Admins

Main Menu for SubAdmins

About Lockdown mode

Security Menus

Configuration Options Menus

Configuration Options Explanations

Memory Limits

Checklist for Automatically Ejecting Avatars

Group Tag Issues

Visitor Tracking

Missing or Ghosted Visitors

Customising Your Orb

Textures & Custom Objects

Notifications

Popup Menu Notifications

API Information

Limitations

Script Times

Error Messages

Navigation menu

Search