CasperLet/Notifications
Notification Messages to Tenants
The tenant may turn on or off various notification options. If a tenant has disabled reminders you will see an alert box on the configuration page for THAT specific rental unit. (Not on the bulk units page.) Once they leave, and before the unit is rented again, the website will display a yellow message of "the previous tenant has disabled reminders". It will also display this message when the tenant has chosen "won't renew" because that setting also disables reminders. These messages will still be there once the unit becomes available - but once the unit is rented again, those messages will disappear from the website.
Estate owners and managers should check each rental unit's configuration page on the CasperLet website if they are truly concerned about missing what the tenant will turn off - Estate owners/managers will need to see the unit's management page to see the yellow or red flags the unit sets up on the website (they're not visible on the bulk units page, and not mentioned in the inworld messages).
Who gets reminders?
- Primary tenant
- CasperLet System owner
- Additional estate staff, if configured
Additional subtenants do not get notifications at this time, as it is only the primary tenant that the system considers responsible for the rent.
These reminders are sent at fixed intervals, and the intervals are not currently configurable. Reminders will always be sent - unless the tenant has either turned off notifications, or toggled the "Won't Renew" option. If these are only being sent via the rental system, and not via a bot, they may not always arrive due to general sim flakiness - but they will always be sent.
Reminders sent before the tenancy ends
- "Your rental has less than a week remaining."
- "Your rental has less than three days remaining."
- "Your rental has less than two days remaining."
- "Your rental has less than a day remaining. Please stop by soon to pay!"
- "Your rental has less than six hours remaining. Please stop by soon to pay!"
- "Your rental has less than two hours remaining. Please stop by soon to pay!"
- "Your rental has less than an hour remaining. Please stop by soon to pay!"
Reminders sent after the tenancy has ended
- "Your rental HAS NOW EXPIRED. You need to pay soon to avoid eviction."
- "Your rental is now more than a day overdue. You need to pay soon to avoid eviction."
- "Your rental is now more than two days overdue. You need to pay soon to avoid eviction."
- "Your rental is now more than three days overdue. You need to pay soon to avoid eviction."
- "YOUR RENTAL IS NOW MORE THAN FOUR DAYS OVERDUE. You need to pay soon to avoid eviction."
- "YOUR RENTAL IS NOW MORE THAN FIVE DAYS OVERDUE. You need to pay soon to avoid eviction."
- "YOUR RENTAL IS NOW MORE THAN SIX DAYS OVERDUE. You need to pay soon to avoid eviction."
- "YOUR RENTAL IS NOW MORE THAN A WEEK OVERDUE. You need to pay soon to avoid eviction."
Why aren't notifications received?
- You didn't turn ON notifications in the configuration(s), whether bulk/units page, individual units, or both. (They are off by default)
- If the targeted avatar was mid-teleport at the time the IM was sent, it may be shuffled to their offline messages.
- If the targeted avatar's incoming messages have capped then they won't receive the message.
- Not everyone has "Send IMs to Email" turned on!
- Scripted object messages: Sometimes SL just fails. :(
Notifications Via SmartBots
Provided you have a SmartBots bot configured properly, all notifications will be sent via your SmartBots bot - as an actual person-to-person IM message - instead of a scripted object message that only appears in the local chat history and is easily missed.
You will need to pay for the "Personal Bot" with SmartBots - the standard group inviter bot is only capable of sending group invites, not individual tenant notifications.
If SmartBots has a problem, or the bot expires before you get a chance to renew, the system will gracefully fall back to scripted object message methods until there is a working SmartBots bot again.
MetaBolt and PikkuBot do not have this functionality at this time.
Cannot Customise Notification Name
Customising the object name in the notifications is not possible at this time.
This is because the message may be sent from rental units owned by other people, not just your own, so a generic name is used.