LL Skill Gaming: Difference between revisions

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: '''d)''' All players are awarded prizes with the Gacha
: '''d)''' All players are awarded prizes with the Gacha


==== Update 20 October, 2014 ====
==== Update 20th of October, 2014 ====
----
----
After a recent event inworld '''[http://community.secondlife.com/t5/General-Discussion-Forum/Midnight-Mania-Midnight-Madness-Boards-are-now-against-Skilled/m-p/2847514/highlight/false (see thread on SL forums)]''' this is now again in question. Casper Warden has submitted a support ticket to LL to again clarify their position on these items.
After a recent event inworld '''[http://community.secondlife.com/t5/General-Discussion-Forum/Midnight-Mania-Midnight-Madness-Boards-are-now-against-Skilled/m-p/2847514/highlight/false (see thread on SL forums)]''' this is now again in question. Casper Warden has submitted a support ticket to LL to again clarify their position on these items.
==== Update 25th of August, 2015 ====
A customer had their gacha machines returned to them, due to alleged violation of the skill gaming policy. Eventually, the decision was overturned, though it took 8 ticket replies and three weeks until they made this decision.


==== Ticket Responses ====
==== Ticket Responses ====
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! Message
! Message
|-
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| style=white-space:nowrap valign="top" | 23 October, 2014
| style=white-space:nowrap valign="top" | 23th of October, 2014
| style=white-space:nowrap valign="top" | Tommy Linden
| style=white-space:nowrap valign="top" | Tommy Linden
| Greetings,
| Greetings,
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Linden Lab
Linden Lab
|-
| style=white-space:nowrap valign="top" | 25th of August, 2015
| style=white-space:nowrap valign="top" | Sparky Linden
| Dear, (name removed),
After reviewing your account and the information you have provided, we have removed the warning that was placed against your account for violation of the Second Life Skill Gaming policy. We sincerely apologize for the inconvenience this may have caused you.
Kind Regards,
Sparky Linden
|}
|}

Revision as of 17:28, 30 August 2015

CasperTech is a UK based technology company, not a legal firm, and it is therefore NOT CasperTech's place to interpret the laws of any country.

If you want clarification on Linden Lab's skill gaming and gambling policies, the ONLY people to ask are Linden Lab themselves, since it is THEIR policy.

Wagering Policy Info From Linden Lab


Official LL Wiki: Wagering Policy

Skill Gaming Policy Info From Linden Lab


Official blog: initial announcement
Official blog: deadline change announcement
Official blog: reminder announcement
Official blog: Update to application process
Official LL Wiki: Skill Gaming Policy
Official LL Wiki: What Does Linden Lab Consider A Skill Game?

If these Linden Lab links do not answer your question(s), you will need to log in to your SecondLife.com dashboard, and open a support ticket directly with Linden Lab to get your question(s) answered. (Don't use Livechat, they'll just tell you they can't interpret policy.)

CasperTech Products


When LL introduced their "Skill Gaming Policy", Casper had sought (and received) assurance from LL that CasperTech products (Lucky Chair, Midnight Madness, Gacha) are not affected. This is because:

a) They're not games of skill
b) They don't give out cash rewards or prizes
c) Lucky chair / Midnight Madness doesn't handle money at all
d) All players are awarded prizes with the Gacha

Update 20th of October, 2014


After a recent event inworld (see thread on SL forums) this is now again in question. Casper Warden has submitted a support ticket to LL to again clarify their position on these items.

Update 25th of August, 2015

A customer had their gacha machines returned to them, due to alleged violation of the skill gaming policy. Eventually, the decision was overturned, though it took 8 ticket replies and three weeks until they made this decision.

Ticket Responses


This table will show all known responses to support tickets to the Lindens regarding this issue. Permission has been received to quote the information here, from the person who opened the ticket.

Ticket Response Date Linden Responding Message
23th of October, 2014 Tommy Linden Greetings,

Thank you for contacting us regarding the Midnight Madness Board that was returned to you. The board itself is not within a violation of the Terms of Service, or any Policy referenced within it. Unfortunately what did cause the violation is that in order to use it, they had to pay a fee to join a group, and then it was a chance on whether or not an item would be distributed based upon how many people signed up. The paying to access and no promise of a prize, is what makes the board a game of chance and not a game of skill.

We have since reviewed the general operating premise of this scenario, and have decided that -- given the behavior outlined above -- it is not a violation of the Terms of Service or any Policy referenced within.

Regards,

Linden Lab

25th of August, 2015 Sparky Linden Dear, (name removed),

After reviewing your account and the information you have provided, we have removed the warning that was placed against your account for violation of the Second Life Skill Gaming policy. We sincerely apologize for the inconvenience this may have caused you.

Kind Regards,

Sparky Linden