CasperVend 2/Getting Help: Difference between revisions
No edit summary |
|||
| Line 17: | Line 17: | ||
==Option #2: Ask in our support group== | ==Option #2: Ask in our support group== | ||
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, | When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one. | ||
Revision as of 09:04, 25 June 2013
How can I get help?
Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch.
Option #1: IM us directly
Unlike some other operators, I welcome and encourage people to contact us directly if they need help.
If you speak English, you can contact Casper Warden or 2WAT Michigan who is a member of our support team. My online times vary, but i'll always get back to you as soon as possible. If i'm not online, you'll receive a link to file a ticket.
If you speak German, you can contact Holger Gilruth.
If you speak Portuguese, you can contact Prudente Constantine
If you speak Italian, you can contact Gaia Rossini
Option #2: Ask in our support group
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, contact Casper Warden in second life to request one.