CasperVend 2/Getting Help: Difference between revisions
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Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch. | Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch. | ||
==Option #1 | ==Option #1: IM us directly== | ||
Unlike some other operators, I welcome and encourage people to contact us directly if they need help. | Unlike some other operators, I welcome and encourage people to contact us directly if they need help. | ||
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If you speak Italian, you can contact [secondlife:///app/agent/bca3127d-78ee-48f1-83f3-0b44307d2710/about Gaia Rossini] | If you speak Italian, you can contact [secondlife:///app/agent/bca3127d-78ee-48f1-83f3-0b44307d2710/about Gaia Rossini] | ||
==Option # | ==Option #2: Ask in our support group== | ||
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, search for "[secondlife:///app/group/f0466f71-abf4-1559-db93-50352d13ae74/about CasperTech User Support Group]" in second life. | When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, search for "[secondlife:///app/group/f0466f71-abf4-1559-db93-50352d13ae74/about CasperTech User Support Group]" in second life. | ||
Revision as of 09:04, 25 June 2013
How can I get help?
Our support staff are ready and waiting to help you! Below are some of the many ways that you can get in touch.
Option #1: IM us directly
Unlike some other operators, I welcome and encourage people to contact us directly if they need help.
If you speak English, you can contact Casper Warden or 2WAT Michigan who is a member of our support team. My online times vary, but i'll always get back to you as soon as possible. If i'm not online, you'll receive a link to file a ticket.
If you speak German, you can contact Holger Gilruth.
If you speak Portuguese, you can contact Prudente Constantine
If you speak Italian, you can contact Gaia Rossini
Option #2: Ask in our support group
When you purchased your product from CasperTech, you were sent a group invite. That is our user support group, and it's full of very helpful and friendly people. If you missed the invite, search for "CasperTech User Support Group" in second life.